The customer seems to be only using the tools of 3Dconnexion to configure the settings. Furthermore, he told us that the configuration issues started after a Windows update. Not sure how relevant this is, though.
Thank you for the (very) quick help. Appreciate it!
Search found 2 matches
- Tue Oct 28, 2025 7:23 am
- Forum: Windows Discussion Forum
- Topic: Custom configuration lost after every restart
- Replies: 2
- Views: 139
- Tue Oct 28, 2025 12:49 am
- Forum: Windows Discussion Forum
- Topic: Custom configuration lost after every restart
- Replies: 2
- Views: 139
Custom configuration lost after every restart
A customer of our software (Secret Ear Designer) reports that his custom configuration is lost every time he restarts his machine. After a bit of investigation, we figured out that the configuration file seems to be moved (and renamed) from: %APPDATA%\3Dconnexion\3DxWare\Cfg\SEDesigner.xml to: %APPD...