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- Tue Dec 09, 2025 5:57 pm
- Forum: Feedback
- Topic: Order stuck in processing; does it exist?
- Replies: 2
- Views: 335
Order stuck in processing; does it exist?
Does anyone know if there is a way to get a confirmation/status for an order (Order number 122973)? I have emailed order_us@3dconnexion.com and submitted a support ticket, but no response from anyone for a week now. It's been 10 days since I ordered and it's unclear if the order even exists. I got a...