Search found 1 match

by cbrown350
Tue Dec 09, 2025 5:57 pm
Forum: Feedback
Topic: Order stuck in processing; does it exist?
Replies: 2
Views: 335

Order stuck in processing; does it exist?

Does anyone know if there is a way to get a confirmation/status for an order (Order number 122973)? I have emailed order_us@3dconnexion.com and submitted a support ticket, but no response from anyone for a week now. It's been 10 days since I ordered and it's unclear if the order even exists. I got a...