3Dconnexion Forum

Many thanks for such a quick responce.

We have 300+ SpacePilots attached to workstations running Windows XP Pro x64. We have been asked to supply the serial numbers of these devices for a new asset database. Does anyone know if the serial number can be pulled from the O/S or do we have to manually go to each device and read the label on ...

The user has confirmed that with Overall Speed set to full, rotating the Jet Demo on his workstation is much slower than a colleagues who's Overall Speed is set to the third bar.

I haven't seen this myself. This is why I was hoping that their was some sort of performance testing software.

The user is complaining about the speed that his parts move across the screen. If we set the Overall Speed to full and the Advanced Settings to full the user states that this is adequate but that his SpacePilot is slower than it has worked previously. His colleagues are happy with the Overall Speed ...

Dear Bryan & jwick, Sorry for the delayed reply. All our workstations are identical hardware & software builds and all run 3DxWare 6.3.3. I have tried many fixes including resetting 3DConnexion profiles, copying 3DConnexion profiles from a user who does not complain about performance, disabl...

We have many workstations running Windows XP Pro x64. All have USB connected SpacePilots running 3DxWare version 6.3.3. One user has an issue with the speed of his SpacePilot, which runs fine on another workstation. We have reinstalled the 3DxWare software, reset the user's profile, configured his p...