3Dconnexion Forum

Update:
Problem seems to be resolved with new unit.

Thanks for the excellent tech support.

uludwig I shut the system down, waited 30 seconds. powerd on the pc and the device worked fine. I shut down the system last night. Went home for the evening. Turned the on pc just now due to unrelated plant issues I had to deal with,(20 hrs power off) Device does not work two button trick does not w...

Two button trick
Lcd works now

The device works the same, front or back. I unplugged from the back and plugged into the front ports just now with a fully functional device. It still works except the Lcd has bombed out and displays nothing. not like an unplugged nothing. it is lit from either end. looks wierd. no text or anything ...

So I now have the space pilot plugged into the rear of the pc. I have 3DxSoftware32_v3-11-3_r955.exe installed. the space pilot is working properly. the demos work. the device manager lists two devices, same as without the software. now Should I shut the pc down to see if it recognizes the space pil...

With the software uninstalled the device shows up as two entries in the device manager HID compliant device and USB Human Interface Device----location 0 (space pilot) The space pilot powers on but only shows the 3d connexion logo on the Lcd and does not function Space pilot is plugged directly into ...

the Space Pilot never appears on the list

OK
I did the clean install yesterday, device woke up and functined properly.
Not a surprise

Shut down pc in the evening.

This morning, device fails same as before on startup.

What do you mean exactly? You start the driver and the device isn't recognised? For example, what happens when you open the "Jet" demo (Start menu, Programs, 3Dconnexion, 3Dconnexion 3DxWare, Demos)? The driver will not start ( right click open yeilds a flash of the hourglass no more) nor...

I have a Space Pilot that I am having an issue with. I have nailed down the cause. Whenever I shut down my PC at the end of the day, the space pilot will not work in the morning. I have tried the two button - unplug trick a dozen times with no relief. The only thing that gets it going is a clean ins...