SpaceMouse Pro Wireless doesn´t work with USB cable connection

Questions and answers about 3Dconnexion devices on Windows.

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friedza
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Joined: Sun Mar 20, 2022 1:57 am

SpaceMouse Pro Wireless doesn´t work with USB cable connection

Post by friedza »

Hi! - I recently acquired my first space mouse - in this case SpaceMouse Pro Wireless.

As per the manual, it is possible to connect the mouse via USB for charging and use.

Unfortunately, the mouse doesn´t respond when is connected via USB.

I´m using a DELL Precision 5560, all updated in drivers and so. - The mouse works perfectly fine when is connected via the dongle, but I need to USB cable connection available also.

Hope anyone can help.

Thanks in advance.
DavidV
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Re: SpaceMouse Pro Wireless doesn´t work with USB cable connection

Post by DavidV »

Hello,

You are using the prepacked cable that came with the SpaceMouse correct?
Is the Blue LED under the knob lighting up?
Is the Green LED turning on and Flashing?

Did you try a different USB port on your machine?
Is the cable plugged in all the way in both ports?
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