AutoCAD 2009 quits when using SpacePilot to fast

Cornelissen · Post by **Cornelissen** » Mon Jun 30, 2008 2:24 am

When I use the SpacePilot with AutoCAD 2009 and AutoCAD is running something in the background, AutoCAD quits totaly with a fatal error. To minimize the losses I save after allmost every handling. But it is very iritating. Has anybody else this problem aswell? And is there a way to solve this problem or is it a bug in the interaction between AutoCAD and the SpacePilot?

Post by **rstadie** » Mon Jun 30, 2008 9:29 am

Hi Cornelissen,

Which driver/operating system do you use and in which situations occur these crashes? Do these crashes stop occurring when you unload our plug-in? (command: _appload).

Cornelissen · Post by **Cornelissen** » Wed Jul 09, 2008 12:52 am

Hi RStadie,
Sorry for my late reaction! But my operating system is Windows XP Pro. I use AutoCAD 2009 (but can't find which version..). When I unload de plug-in 3dxautocad (of 30/4/2008) then, of cource, the pilot doesn's work at all. At AutoCAD only crashes when I use the pilot.

Post by **rstadie** » Sun Jul 13, 2008 11:52 pm

Unfortunately I can not reproduce this. Do you have any other Plug-Ins installed? Which driver version do you have installed?

Cornelissen · Post by **Cornelissen** » Mon Jul 14, 2008 1:12 am

The Plug-In is 3dxautocad 30-04-2008 (372.736kB).
For your information, my system is a Intel Core 2 CPU E6600 2x 2.40GHz and 2x 2GB memory. The operating system Windows XP Pro versin 2002 SP3. Is it possible this is the problem?

Post by **rstadie** » Mon Jul 14, 2008 1:15 pm

I do not think this depends on your hardware. Are you able to reproduce this on any other machine?

Cornelissen · Post by **Cornelissen** » Mon Jul 14, 2008 1:43 pm

No, I just have one computer and one licency. You don't think it's a memory issue? Do you have a system which looks like mine and you don't have any trouble using the pilot in AutoCAD 2009?

Post by **rstadie** » Mon Jul 14, 2008 3:00 pm

If it would be caused by defective memory you would have more, unexpected crashes in different situations.
Are you able to provoke these crashes several times?

Cornelissen · Post by **Cornelissen** » Mon Jul 14, 2008 11:21 pm

Hi Robert,

I ment not exactly a defective memory, but maybe an interrupt in memory rooting or bus-selection or something like that.
I will try find out when exactly the crashes happens so to provoke it. Than I will tell you the results.
Thanks for your help!

Aleksander · Post by **Aleksander** » Tue Sep 02, 2008 2:24 am

Hello,

our customer has the same problem with AutoCAD 2009 and Inventor 2009. When Space Pilot is connected and beeing used they experience random crashes when closing window or saving in inventor. They had tried latest driver with no success. When they work without Space Pliot ( disconnected ) they have no problems. We did a clean install on HP WS4400 and latest driver, but the error happend again. The problem is, that the error is random, and we can not repeat it when we want, but it happens several times a day.

Users have Windows XP SP2 and SP3 installed and some of them have dual monitors connected to the PC. Graphic cards are Nvidia Quadro FX1400 and FX1500.

The thing is, that everything worked fine with Inventor 2008 and AutoCAD 2008.

Can anyone help ?

Post by **ngomes** » Tue Sep 02, 2008 4:07 am

Hi Aleksander,

The thing is, that everything worked fine with Inventor 2008 and AutoCAD 2008.

We understand that Autodesk is addressing a number of issues in Inventor with the release of SP1 for R2009.

We do not have a release date for the service pack. Further information can only be provided by Autodesk.

We suggest customers to wait for SP1 and then check if the stability of Inventor has improved.

We also ask customers to reply here and report if SP1 does indeed address the problems or otherwise.

Aleksander · Post by **Aleksander** » Thu Sep 18, 2008 12:03 am

Hello,

our customer installed SP1 for Inventor 2009 and they no longer experience Inventor crashes when using Space Pilot.

Best regards,

Aleksander

WARTHUR · Post by **WARTHUR** » Mon Nov 03, 2008 3:05 pm

I have recently purchased and installed a Space Navigator for use with AutoCAD 2008
However I find periodically(5~10 times a day) after rotating my Model using the SN when I select the next function the program freezes.
The only solution is to kill the program and log back in.
It doesnt appear to make any difference with model size as the crash occurs with simple solids and more complex solids.
We dont use Inventor so I cant install SP1 as was suggested in this post.
My workstation specs are similar to those posted in this forum
2 duo CPU, 2.33GHz and 1.00 GB Ram Dual Screen NVIDIA Quatro FX570
AutoCAD2008 with SP1
I have installed latest driver 3.6.8
When I dont use the 3dConnexion device I have no stability issues.
Can you provide any possible solutions for this???

Post by **rstadie** » Tue Nov 04, 2008 1:29 am

WARTHUR,

Please install the latest available driver which is available here. The latest available version is 3.8.10

vas · Post by **vas** » Wed Nov 05, 2008 4:03 pm

Hello,

ACAD 2009 (no SP) on an 6600 cpu wintel running Vista SP1 and Quadro FX3500.
All systems with latest drivers, you .10 driver worsen things here on a Plus XT USB.
Crashes regularly on heavy use of the spacemouse. If I don't touch it, session runs for hours...
That's the same problem I had with the previous drivers and ACAD2007.
Looks like .08 ver worked much better (no crashes)

Will try getting the SP for ACAD and report back.

I can send the minidump or anything else if someone wants.

I find suspicious the fact that most ppl reporting problems have Quadro cards...

cheers

V.