space mouse - Rotating in a web browser?

[AnthT]

I'm trying to figure out exactly what is not working, please help if you can.

I'm using a space mouse with Dassault 3Dxeperience, the space mouse works perfectly well in the desktop app (as expected) but, it does not work in the web based viewer (edge, chrome, etc)

How does it work? is it a Dassault issue? or a space mouse problem?

I see in the space mouse settings, that when using MS edge, the option for pan, zoom, rotate are there, and I can scroll web pages perfectly fine, but I can't rotate 3d models.

[AmroSalih]

You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/