Student discount not working

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timatimak
Posts: 2
Joined: Fri Jul 05, 2024 7:55 am

Student discount not working

Post by timatimak »

Hello, I can't activate my student discount I received in email, the cart says "it doesn't exist".
Are there any additional verification steps? It's been a couple of days.
skmiec
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Posts: 52
Joined: Thu Jan 11, 2024 5:02 am
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Re: Student discount not working

Post by skmiec »

Hi timatimak

Here is instruction how to receive a student discount.

If this one still doesn't work please use this form in order to contact us https://3dconnexion.com/uk/contact-us/login/.
timatimak
Posts: 2
Joined: Fri Jul 05, 2024 7:55 am

Re: Student discount not working

Post by timatimak »

I did contact via https://3dconnexion.com/uk/contact-us/login/
And received the following in email:
"The important thing here is that the code is requested in the same webshop in which it is to be redeemed."

I might have mixed the international stores.
The coupon worked.
jannerboy
Posts: 12
Joined: Wed Aug 14, 2019 9:06 am

Re: Student discount not working

Post by jannerboy »

Have you tried reaching out to their customer support directly? They might need some extra verification or maybe there's a specific link or code you missed in the email.
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