Error message assistance please

[dougmurrray85]

I am getting the following error from Bluebeam when trying to use custom radial menus. It also is somehow blocking macros from functioning correctly. How do I circumvent this?

Bluebeam Interference.jpg (52.03 KiB) Viewed 4686 times

20230529 3Dcx driver.jpg (32.92 KiB) Viewed 4686 times

[DavidV]

Hello,

It looks as though you Antivirus is causing issues with this, I would recommend to contact 3Dconnexion Technical Support so they can assist further.

Here is a link to contact them if you have not contacted Technical Support already: https://3dconnexion.com/us/support-request/login/

[dougmurrray85]

This is not being caused by my anti-virus, it is being caused by Bluebeam.

Every other piece of software works fine, but bluebeam has somehow figured out how to block interaction from my 3D Connexion and Huion drivers

[mepfab]

This is not being caused by my anti-virus, it is being caused by Bluebeam.

Every other piece of software works fine, but bluebeam has somehow figured out how to block interaction from my 3D Connexion and Huion drivers

Did you find a solution for this? I am having the exact same issue. Radial works fine for everything today except for bluebeam.

[AmroSalih]

You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/