adobe acrobat reader vs. 3DxService.exe

[dusan.chadim]

Hi all,
I´m facing the same issue with not working 3D mouse (3D Connexion) in adobe.
In previous versions it did worked, now doesn´t. I´ve tried all possible combinations of Protect mode, AppContainer ...
on the 3D mouse work only shortcuts defined on buttons.

[AmroSalih]

You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/

[Beau-Tech]

My 3d connexion worked in Reader years ago. It has not worked for at least a couple of years. I can customize buttons, but the zooming feature does not work. I have the latest drivers/ software, Windows 11.

Thank you,

[mhoopes]

My 3d connexion worked in Reader years ago. It has not worked for at least a couple of years. I can customize buttons, but the zooming feature does not work. I have the latest drivers/ software, Windows 11.

Thank you,

Can you find the following plug-in? C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins\3DxAcr3d.api

[mhoopes]

You can find the plug-in for your Acrobat version here (in the 32 or 64 folder): C:\Program Files\3Dconnexion\3DxWare\3DxAdobe3D

[AmroSalih]

My 3d connexion worked in Reader years ago. It has not worked for at least a couple of years. I can customize buttons, but the zooming feature does not work. I have the latest drivers/ software, Windows 11.

Thank you,

You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/.