3DS MAX viewport not responding

[NicoM]

Hello,

I'm a new happy user of a 3d space mouse wireless, but since, in 3dsmax 2024, my "regular" mouse sometimes stops working and I can't select any object or interact in the viewport anymore. Is anyone else among you experiencing this issue?
Than you in advance.

Best regards,
Nicolas

[Eva J Miller]

Congrats on the new SpaceMouse! That issue sounds frustrating—does clicking outside the viewport and back in restore functionality? Maybe there's a conflict between the SpaceMouse and your regular mouse input. You could try updating drivers or checking input settings in 3ds Max. Hopefully, a few clicks in the right settings will fix it

[NicoM]

Hello !
thank you for your answer
i can click anywhere in max (menus, tool bars, etc...) but not in the viewport. it's like only the 3d space mouse "has access" to the viewport....
i have to restart max to fix the issue when it happens (randomly)
driver of the logitec mx master 3s is up to date.
this is weird :/

Best regards,
Nicolas

[gavinryan]

I am able to click anywhere in Max (toolbars, menus, etc.), but not in the viewport. It appears that the viewport is only "accessible" by the 3D space mouse.

[NicoM]

Yes, same here.
And it happens randomly... I'm working in Max with both the regular mouse and 3D Space Mouse, and boom! The regular mouse stops responding in the viewport. I restart Max, but the problem persists — it's like the file is "corrupted" (even after restarting my PC).
BUT if I turn OFF the 3D Space Mouse before launching Max, then turn it ON once Max is running, the problem seems to be solved...

[NicoM]

Hi All,

This issue seems to happen when i switch from camera view to perspective view....then the mouse stops working in the viewport.

Maybe a tech guy from 3D Connexion will read this message

Best regards,
Nicolas