Error occurred when installing the Linux system on SMW 3DX-700115.

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Hello,
I purchased the SMW 3DX-700115 to control the movement of the robotic arm.
I downloaded the Linux driver version 1.8.0, and my system is Ubuntu. However, an error occurred during installation.
The error message is as follows:
/etc/3DxWare/daemon/3dxsrv -d usb
[2025-11-26 10:38:17] Error: 3dxsrv.c :: startupCommandLine(), authGetUser(), failed to get user

Has anyone encountered this situation? Can you offer some help?
Thanks！