space mouse horizontal lock

Questions and answers about 3Dconnexion devices on Windows.

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5speed
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space mouse horizontal lock

Post by 5speed »

Does anyone else have this issue?
The software keeps defaulting to the locked position and I have to manually unlock it every time I want to use the mouse.
I just updated to the latest driver and it still does it.
To say it is a huge nuisance is an understatement.
ngomes
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Re: space mouse horizontal lock

Post by ngomes »

Does it happen with a specific application? If so, which one?
Nuno Gomes
5speed
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Re: space mouse horizontal lock

Post by 5speed »

It happens in fusion360 pretty much every time I open the program.
On top of that it's trial and error to get to the menu to uncheck horizontal lock.
From the research I've done this has been a long time unresolved issue.
I'm running windows 11 home.
ngomes
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Re: space mouse horizontal lock

Post by ngomes »

5speed wrote: Tue Dec 02, 2025 9:31 am It happens in fusion360 pretty much every time I open the program.
I'm collecting information on how the "Lock Horizon" options behaves in Autodesk Fusion.

In the meantime -- and if you can, please check if the same option works as you expect when using the "3Dconnexion Viewer" (the 3D model viewer that opens with a jet turbine).
5speed
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Re: space mouse horizontal lock

Post by 5speed »

will do.
5speed
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Re: space mouse horizontal lock

Post by 5speed »

ngomes wrote: Tue Dec 02, 2025 11:48 am
5speed wrote: Tue Dec 02, 2025 9:31 am It happens in fusion360 pretty much every time I open the program.
I'm collecting information on how the "Lock Horizon" options behaves in Autodesk Fusion.

In the meantime -- and if you can, please check if the same option works as you expect when using the "3Dconnexion Viewer" (the 3D model viewer that opens with a jet turbine).
works like it should in 3Dconnexion Viewer.
ngomes
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Re: space mouse horizontal lock

Post by ngomes »

5speed wrote: Wed Dec 03, 2025 4:43 pm works like it should in 3Dconnexion Viewer.
Thanks. We appreciate you taking the time to confirm.

We're not sure yet what is going on but we have observed the issue you reported on a specific test machine. We will need to look further to confirm. Currently, we do not have an explanation why it would work for some programs but not others and on some machines but not others.
5speed
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Re: space mouse horizontal lock

Post by 5speed »

ngomes wrote: Thu Dec 04, 2025 2:51 am
5speed wrote: Wed Dec 03, 2025 4:43 pm works like it should in 3Dconnexion Viewer.
Thanks. We appreciate you taking the time to confirm.

We're not sure yet what is going on but we have observed the issue you reported on a specific test machine. We will need to look further to confirm. Currently, we do not have an explanation why it would work for some programs but not others and on some machines but not others.
I don't mind at all. I absolutely love my mouse.
One thing I've noticed a couple of times with fusion open is I'll open the control panel for the mouse, go to settings, hit the advance button and get the window where you can adjust settings and move the mouse joy stick around a bit, the menu window that has the lock horizontal setting opens.
It's the only way I can get to it.
5speed
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Re: space mouse horizontal lock

Post by 5speed »

an update.
this issue seems to be fusion360 specific.
the mouse works as designed when I use it in my bambu slicer program but when I try a horizontal move in fusion it won't..it locked out the horizontal tool like it does every time I open fusion360.
AmroSalih
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Re: space mouse horizontal lock

Post by AmroSalih »

Please visit https://www.autodesk.com/support/techni ... n-360.html

Users reported that 3Dconnexion SpaceMouse does not work as expected in Fusion on a Windows computer. One or more of the following may occur:

Orbit, pan, or zoom does not work as expected.
The joystick functions do not work.
Unable to rotate or orbit in sketch. The camera autorotates and locks the view.
The left mouse button doesn't work when Fusion is turned on.
Cannot rotate or tilt in the 3D PCB editor after installing SpaceMouse driver update.
3D mouse always rotates the model around a distant point.
The screen jumping around during a rotation of the model.
Lacking the roll and tumble functions.
5speed
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Re: space mouse horizontal lock

Post by 5speed »

I just came here to post that I changed from the latest driver to the legacy one and it worked. :D
AmroSalih wrote: Fri Jan 02, 2026 1:20 am Please visit https://www.autodesk.com/support/techni ... n-360.html

Users reported that 3Dconnexion SpaceMouse does not work as expected in Fusion on a Windows computer. One or more of the following may occur:

Orbit, pan, or zoom does not work as expected.
The joystick functions do not work.
Unable to rotate or orbit in sketch. The camera autorotates and locks the view.
The left mouse button doesn't work when Fusion is turned on.
Cannot rotate or tilt in the 3D PCB editor after installing SpaceMouse driver update.
3D mouse always rotates the model around a distant point.
The screen jumping around during a rotation of the model.
Lacking the roll and tumble functions.
5speed
Posts: 13
Joined: Sun Sep 17, 2023 2:15 pm

Re: space mouse horizontal lock

Post by 5speed »

Well

I updated the software to the latest version and now it's worse.
I have to go to the mouse settings and hit the restore defaults to get it to do anything.
It freezes up in fusion and in the bambu slicer program now.
It will move the model a bit then stops responding to everything.

This is getting extremely frustrating for a mouse we pay big money for.
5speed
Posts: 13
Joined: Sun Sep 17, 2023 2:15 pm

Re: space mouse horizontal lock

Post by 5speed »

I contacted 3Dconnexion regarding this and they provided me with this link to fix the horizontal lock and freezing problem.
https://www.autodesk.com/support/techni ... n-360.html

my problem is
A. where do I find the camera settings?
B. I can't get to the "other" menu either.
C. When I first turn the computer on I have to pair the mouse as something is unpairing it.

Anyone else have this issue?
5speed
Posts: 13
Joined: Sun Sep 17, 2023 2:15 pm

Re: space mouse horizontal lock

Post by 5speed »

Beuller???
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