SpaceMouse Wireless freezes after Windows 11 sleep

[dakotacranston]

Hi, I’m using a SpaceMouse Wireless with Windows 11 Pro 24H2 and 3DxWare 10.9.9. I mainly use it in SolidWorks 2024, and it works fine during normal use. The problem happens after Windows wakes from sleep. The SpaceMouse shows the blue LED, and Windows still lists it under Human Interface Devices, but SolidWorks no longer receives any movement from it. The regular mouse and keyboard continue working normally. Restarting the 3Dconnexion service doesn’t seem to help; I have to unplug the USB receiver, wait a few seconds, and plug it back in before the SpaceMouse starts responding again. Has anyone found a permanent fix for this? I’m wondering if Windows USB power management is putting the receiver into a bad state after sleep.

[AmroSalih]

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