Need help on the number pad pro to work again

Questions and answers about 3Dconnexion devices on Windows.

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henri
Posts: 1
Joined: Mon Oct 19, 2026 8:34 pm

Need help on the number pad pro to work again

Post by henri »

I accidentally pulled the USB cable while it was updating, now it will not work anymore. I can hear the beep when I connect and disconnect a USB cable . It also shows up as Scout Keypad Boot on Bluetooth & devices. Anyone had a suggestion how to fix this issue?

Thank you!
AmroSalih
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Re: Need help on the number pad pro to work again

Post by AmroSalih »

You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/.
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