3DxService.exe locks 7zFM.exe

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awag
Posts: 2
Joined: Sat Jun 01, 2024 10:17 am

3DxService.exe locks 7zFM.exe

Post by awag »

Hi,

every time I want to install a 7Zip Update I get an error that "C:\Program Files\7-Zip\7zFM.exe" is locked by another process (Screenshot1.png).
I use Sysinternals Process Explorer to identify the process that locks the file and it is revealed that 3DxService.exe is locking (using) 7zFM.exe (Screenshot2.jpg). I have to kill 3DxService.exe to install the 7Zip Update...

Why does the 3Dconnexion 3DxService.exe lock the 7zFM.exe file? 7zFM.exe is the GUI application from 7Zip. I would understand if 3DxService.exe would use the 7z.dll component - but why the GUI application?
This is not a single fluke. That happens since many months on every 7Zip update installation on my Windows 10 PC (Windows 10 with ESU Updates enabled).

I have also checked if I have any 3Dconnection settings defined for 7zFM.exe, but didn't find anything.
Why does this lock happen and how to solve this?

thx!
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Screenshot1.png
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AmroSalih
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Re: 3DxService.exe locks 7zFM.exe

Post by AmroSalih »

You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/.
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