Space Navigator won't resume after standby

Questions and answers about 3Dconnexion devices on Windows.

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R-dubb
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Joined: Mon Jan 05, 2009 10:41 am
Location: San Francisco

Space Navigator won't resume after standby

Post by R-dubb »

I'm using a Space Navigator on a Dell T3400 running XP-32 and Solidworks.

If computer goes on standby for a long period, SN does not resume on wake-up. No blue light, no action. All other programs and devices come to life properly. If I hit the Start Driver icon it tells me the driver is running already. If I Stop Driver and then Start nothing happens. If I pull USB plug and reinsert, nothing happens. Only a reboot fixes the problem. How can I keep this from happening? It is very inconvenient to be restarting the computer each time I wish to resume work.
Andrei
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Post by Andrei »

Please unplug the device from the computer; holding down the 1&2 buttons plug the device back into the computer. Then go to start...programs...3dconnexion...3dconnexion 3dxware...start driver.

This should resolved your issue. If you're still having problems please call the tech support number.
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