New Spacenavigator SE not working

Questions and answers about 3Dconnexion devices on Windows.

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Nagoshi
Posts: 7
Joined: Fri Nov 05, 2010 7:43 pm

New Spacenavigator SE not working

Post by Nagoshi »

I just got my new Spacenavigator, and it doesnt work! It's not recognized in two PCs + my gf's Macbookpro. Its not lighting up at all during the whole boot process, and not in Windows. Drivers doesnt see the 3D mouse at all.

I tried the two-buttons trick and it doesnt look like its working.

Is an RMA in order? I was so impatient to start using it at work monday... I guess Ill be another ~2 weeks without it :(
UtaSH
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Post by UtaSH »

Hi Nagoshi,

I am sorry, that you encounter problems. Please contact the Technical Support Team for further troubleshooting. They will start the RMA process for you if needed.
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