my space pilot pro won't work

Questions and answers about 3Dconnexion devices on Windows.

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mattcscz
Posts: 49
Joined: Thu Jul 15, 2010 7:22 am

my space pilot pro won't work

Post by mattcscz »

hi guys, i've had the space pilot pro for around 7 months now, and i've never had any problems with it but i turn on my pc today and go to work in maya and relise that the screen just has a picture of the mouse and says "space pilot pro", im assuming this is a problem with the drivers. I did have an installation of 3dxcontrollpanal (or w.e its called) but it wouldn't run and i couldn't find it in processes or services.

I just downloaded and installed a new driver from the website but still no luck, does anyone know how to fix? thanks alot!
UtaSH
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Re: my space pilot pro won't work

Post by UtaSH »

Hello mattcscz,

is the device recognized by your operating system? See here how to check.
mattcscz
Posts: 49
Joined: Thu Jul 15, 2010 7:22 am

Re: my space pilot pro won't work

Post by mattcscz »

Hey Utash,
I've came across this problem again months down the line, I'm not sure what's casued it, but I also can't remember what I did to fix it.

After checking the Human controll devices I can't see the space pilot pro here.

(screen shot: http://exaro-online.com/snap/1347312287-eArh7B.jpg)

Not sure what else to try.

Thanks
UtaSH
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Joined: Mon Nov 27, 2006 10:34 am
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Re: my space pilot pro won't work

Post by UtaSH »

Hi mattcscz,

did you check the properties of the entries "HID-compliant device"? None of the three listed has VID 046D and PID C625?

Is the 3D mouse recognized if you unplug all these other peripherals?
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