Maya driver problem with space pilot pro

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mattcscz
Posts: 49
Joined: Thu Jul 15, 2010 7:22 am

Maya driver problem with space pilot pro

Post by mattcscz »

Hi guys, i recently tried to install the 3dx 10 beta so i could use zbrush with my 3d mouse, however this broke Maya so I tried uninstalling it and going back to 3.5(ish) (my previous installment) but I still get the same error.

I tried following this: http://www.3dconnexion.com/service/tech ... 0137339202

But I can't uninstall anything for Maya 08 and for older versions the plugin isn't there, besides I didn't install the plugin i only copied the 3DxMaya.mll file to the plugin directories. I've written more details about the problem here but decided to open a more relevent thread: http://www.3dconnexion.co.uk/forum/view ... c&start=45 (from about page 4 onwards)
thanks.
mattcscz
Posts: 49
Joined: Thu Jul 15, 2010 7:22 am

Post by mattcscz »

Because I was cloggin up another thread with the wrong topic I decided to move all here, so heres all the stuff I posted:

thanks for all the replys =-), but now i have another problem. It seems maya has stopped working now... in the script line it says:
"// Error: Cannot find procedure "_3DxOnDriverFunctionsChanged".
" // Error: Cannot find procedure "_3DxOnMotionEvent".
and all of my functions on the mouse LCD screen are "..."
Im using maya 2008, I just like this version opposed to newer ones, i haven't yet tried the newer versions yet :/

Max does work (2011).

after doing some looking around i found this link " http://www.3dconnexion.com/service/tech ... 0137339202 "
However it isn't very description and from what i know of windows you can't "uninstall plugins from add or remove programs" and when i check both program files/bin/plugins and mydoc/maya/plugins there is only 1x plugin of 3dxmaya.mll :/


After trying to fix this i decided the movement in zbrush really isn't worth all the hassle =) so I decided to go back to 3.5, any ways it still isn't working so I decided to delete every plugin I could find of 3dxmaya.mll and with a little luck I got my profile to load correctly with all my key bindings however it doesn't respond to Maya as the plugin isn't there.

so I Ran the usersetup.mel inside of Maya:

source "C:/Program Files/3Dconnexion/3Dconnexion 3DxSoftware/3DxMaya32/scripts/usersetup.mel";
// Warning: Move Camera //
// Warning: Rotate around center of the scene/object! //
// Warning: Fly mode on! //
// Warning: Rotation Scale 2.5198421 //
// Warning: Translation Scale 1.587401052 //
// Error: Plug-in, "3DxMaya.mll", was not found on MAYA_PLUG_IN_PATH. //

So im getting somewhere, but when ever i put the 3dxmaya in the plugins folder it goes back to the errors:

"// Error: Cannot find procedure "_3DxOnDriverFunctionsChanged".
" // Error: Cannot find procedure "_3DxOnMotionEvent".

I'm thinking of doing a system restore however I would really like to avoid this as I've done a lot of game work and i lost quite a lot last time...


Hello,
I tried an uninstall before, but i decided to try again, but this time i deleted every trace of the program but still the problem remains after reinstall.

When installing i checked custom, made sure Maya plugin was selected and it was. I decided to install Maya 2012 to see if this would work however I get the same error here.
One thing I noticed is when I start up Maya i get a new box "3D Mouse News" which I never used to get with my previous installation, which leads me to believe that there may be some other files I've missed outside of program files/app data ect. Maybe some old stuff is stuck in the registry :/

I did however get a little closer to fixing the problem by:
#1 remove all plugins from Maya directories
#2 launch Maya
#3 run the user startup.mel script
#4 put the plugins into the directorys and load them (without restarting Maya)

This returned the functionality of the mouse's movement and got rid of all the errors, however my buttons still had no functionality.


Just in-case someone does reply heres the things I've tried:

#Uninstalling - reinstalling
#Uninstalled, removed every existent part of 3D connexion, re downloaded drivers and installed.
#System restore + uninstall + reinstall of earlier version.
#Install a newer version of Maya
#delete plugin directories of Maya (so they re-create at launch)
#manually enabling/disabling plugin
#Disable plugin then run the start up scripts (this was close to working as posted before but no button functionality).
#Running 3DxRepair.exe
#Installing on a different machine and copying over

Things to still try:
#Locating key locations in registry and deleting (If someone will tell me where they are stored)
#Reformatting pc
#Ring and cry on the 3D connexion helpline.

There may be some other things I tried but I've forgotten
UtaSH
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Re: Maya driver problem with space pilot pro

Post by UtaSH »

Hello mattcscz,

did you try the clean uninstallation as described here?

After that you should as well check all plugin, scripts and bin folders of your Maya installation(s) if rests were remaining.
Search for
  • 3DxMaya.mll
    C3Dx*.mel
    MagellanStartup.mel
    usersetup.mel
and delete them if they weren't removed during the uninstallation of 3DxSoftware.

Then you should do a new installation of the current release driver (3DxSoftware 3.13.0).

Please let me know your results.
mattcscz
Posts: 49
Joined: Thu Jul 15, 2010 7:22 am

Post by mattcscz »

Hey there UtaSH, sorry for hanging up (if that was you I was speaking to on the phone) Iphone screens can be a little sensitive when talking, I must have hung up with my cheek ^^.

I did a complete uninstall, deleted all registry keys and app data as well as the 3Dxmaya.mll (so yes i followed the steps) however this did not work either, but I didn't take into account:
C3Dx*.mel
MagellanStartup.mel
usersetup.mel

So I will perform these steps again and see if I get lucky =)
Thanks again for your help.
mattcscz
Posts: 49
Joined: Thu Jul 15, 2010 7:22 am

Post by mattcscz »

ok so I did:

#uninstall the software
#delete any left overs in the registry, appdata, program files, temp and maya plugin directories.
#unplug mouse
#install software
#plug in mouse (I've tried both with and without unplugging)

The problem doesn't begin until I run "start 3DxWare" but before that I have no functionality and the mouse screen is black, however the 3DxMaya.mll plugin sits in Maya without any errors. So im thinking maybe the 3DxStart is running a Second version of the plugin, So im going to try a little renaming, is it possible to get a source code version of the software?

Im starting to think that maybe it isn't 3Dx software that's causing the problem but maybe something in Maya, since max and other software still works fine. Maybe Maya has some sort of cache of plugins that im missing that's in raw script or binary..
UtaSH
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Posts: 3754
Joined: Mon Nov 27, 2006 10:34 am
Location: Munich, Germany
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Post by UtaSH »

Hello mattcscz,

no, it wasn't me, but I heard that the call was disconnected. :)

Unfortunately we can not give you the source code. You can look at the mel scripts if this helps ...

I got some hints from the development:
  • Please make sure that 3DxMaya.mll is not autoloaded! Check in Window -> Settings/Preferences -> Plug-in Manager if Auto load is unchecked.
  • You can remove any settings in Maya by deleting the folder 2008-x64 (if you have a 64bit platform) in the maya folder in your documents folder. This brings your Maya back to the default.
Looking forward to hear back from you. :)
mattcscz
Posts: 49
Joined: Thu Jul 15, 2010 7:22 am

Post by mattcscz »

My god, this may be the answer! This has restored button functionality, now I need to get the movement working :D Ill probably reply back in 15 mins
mattcscz
Posts: 49
Joined: Thu Jul 15, 2010 7:22 am

Post by mattcscz »

I love you UtaSH! The combination of un-ticking "auto-load" and running the "usersetup.mel" restored both movement and button functionality! Now I just need to get the usersetup to run every time I open Maya but I can easily save it as a script and stick it on the shelf :D
Thanks a lot for your help and for not abandoning me :D!
aromilly2012
Posts: 1
Joined: Mon Apr 07, 2014 5:41 am

Re: Maya driver problem with space pilot pro

Post by aromilly2012 »

hi i have got similar problems with the space mouse pro.
i am trying to use it in maya 2014 and it dose not want to work properly at all.
o have tryied to change the folder name of the 3dxconnection to bak.3dxconnection and that didnt work i tryied installing an older version of the software and that didnt work i've tried to turn of the auto load and that work but only for zoomming in and out and now its not working at all

what the hell do i do.

also how would i get this mouse to work in zbrush
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