They are running Windows 7, 64 bit.
Things I have done:
1) Uninstall SW 2010
2) Loaded the TDxSW64.dll
3) confirmed that the 3DControl addin is enabled
4) Updated driver to 3.13.1
5) Returned the spacepilot to solidworks defaults
6) Removed solidworks custom profiles
7) Checked the demo, rotates all demos
![Cool 8)](./images/smilies/icon_cool.gif)
9) Calibrated the spacepilot
10) enabled the "keep in view" add-in
None of these have worked. I contacted the tech support and received these suggestions. Now that I have tried all the suggestions they gave me, they will not respond to me.