SpaceNavigator not working with SketchUp 8 (OK w/ v7)

Questions and answers about 3Dconnexion devices on Windows.

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Involute
Posts: 4
Joined: Mon Jan 16, 2012 5:29 pm
Location: United States

SpaceNavigator not working with SketchUp 8 (OK w/ v7)

Post by Involute »

I recently upgraded to SketchUp Pro 8 and my SpaceNavigator has stopped working. It still works with SketchUp Pro 7 and Alibre. I have 3DxWare release version 3.12.3 on Windows 7 x64. What should I do? Thanks.
Involute
Posts: 4
Joined: Mon Jan 16, 2012 5:29 pm
Location: United States

Post by Involute »

Btw, I copied the 3DxSketchUp directory from my v7 installation to the plugins directory of my v8 installation, to no avail. FWIW, there are no files in this directory or its subs with a .rb extension (though, as I said before, the SpaceNvigator works fine w/ v7).
Bryan
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Upgrade to Current Release of 3DxSoftware

Post by Bryan »

Dear Involute,

Our current release of 3DxSoftware is 3.15.2. I would recommend uninstalling your current release in Windows' "Add and Remove Programs". Downloading 3DxSoftware 3.15.2 from the table generated doing a search on your device and operating system on our Driver Download Page under the Service Menu on www.3dconnexion.com. After downloading, close all your programs, execute to decompress and install with the Installshield Wizard, selecting a 'complete' install and to have the drivers install automatically. Reboot and see what results you have.

Sincerely,
Bryan
Last edited by Bryan on Tue Jan 17, 2012 5:01 pm, edited 2 times in total.
The more things change, the more they remain the same. ; ^ )
Involute
Posts: 4
Joined: Mon Jan 16, 2012 5:29 pm
Location: United States

Post by Involute »

That fixed it. Thanks.
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