Install Problem - Win7 64 Bit - Error 1327

[DavidVB]

Hi there,

I'm trying to install my SpacePilot on my new Windows 7 machine, but with no success. I get the following error message:

Error 1327.invalid drive I:\

Running Windows 7 64 bit, I've downloaded the latest installer package. It's located on my C: drive.

Regards,
David

[ngomes]

Hi DavidVB,

Please check if the Microsoft KB article Q327763 has the information to resolve the issue you're observing.

[DavidVB]

Hi Nuno,

That worked perfectly, thanks very much!

I did have to manually change the protk.dat file, however. One issue I had was that the help in the readme.txt file doesn't say where to find the 3DConnexion version of the protk.dat file!

Cheers,
David

[dnesthus]

Sorry to drag up a thread from the grave.

I am experiencing this problem and I reviewed the KB article and it does look like the registry settings in question are different. However, my company maps the "My Documents" folders through the registry settings to a mapped network drive. Therefore, the drive in question is valid even though the install doesn't like it.

If I edit the settings for the install, I imagine that when I revert back to the mapped drive the software is going to fail in some fashion.

Is there some other fix for this?

Thanks.

[ngomes]

Hi dnesthus,

If I edit the settings for the install, I imagine that when I revert back to the mapped drive the software is going to fail in some fashion.

I would expect the opposite: the software ought to work fine after reverting the changes to the Registry.

I suggest that you exit the driver daemon (right-click on systray icon and select exit), then revert the changes to the Registry and reboot.

[dnesthus]

The IT guy came by while I was looking at stuff and gave me a dos command to fix the pointing issue. This is on a W7x64 machine.

subst [new drive] c:\

In my case that is "subst y: c:\". this worked out great and I didn't have to touch the registry.

Thanks anyway.