Space Navigator randomly decides to stop working today.

Questions and answers about 3Dconnexion devices on Windows.

Moderator: Moderators

Post Reply
Garren1013
Posts: 10
Joined: Wed Jan 21, 2009 8:02 am

Space Navigator randomly decides to stop working today.

Post by Garren1013 »

So for whatever reason, I was just using my Space Navigator 10 minutes ago and now it doesn't work.

I tried manually click on the "Start Driver" option and nothing happens. I clicked in "Stop Driver" and it says the driver is not running. I tried to open of the "Cube 3D" demo and it says no 3D device detected. I have unplugged and re-plugged the USB cord into a different USB port. I have tried restarting Windows XP.

The computer just doesn't seem to detect it now. Anyone got any suggestions?


Windows XP Pro 32-bit SP3
Fred
Moderator
Moderator
Posts: 997
Joined: Wed Dec 06, 2006 7:15 am
Location: Rochester, NY
Contact:

Post by Fred »

Make sure y6our plugged directly into the usb port no hubs
They can caused lack of proper power output.

Unplug device
Hold down the 1,2 button
While holding down the buttons
Plug in the device
wait 15 seconds then release.
Now try opening the 3Control panel.
Garren1013
Posts: 10
Joined: Wed Jan 21, 2009 8:02 am

Post by Garren1013 »

I did what you suggested and it is still broken. Also, it is plugged directly into the USB ports on the computer.
Fred
Moderator
Moderator
Posts: 997
Joined: Wed Dec 06, 2006 7:15 am
Location: Rochester, NY
Contact:

Post by Fred »

Try a clean install.
http://www.3dconnexion.eu/support/kb/?V ... EntryID=28
If this doesnt work.
Contact tech support the device may need replacing.
Garren1013
Posts: 10
Joined: Wed Jan 21, 2009 8:02 am

Post by Garren1013 »

Thanks. It seems to work okay now after I uninstalled then reinstalled.
David.P
Posts: 77
Joined: Mon Aug 04, 2008 3:36 am

Re:

Post by David.P »

Fred wrote:Make sure y6our plugged directly into the usb port no hubs
They can caused lack of proper power output.

Unplug device
Hold down the 1,2 button
While holding down the buttons
Plug in the device
wait 15 seconds then release.
Now try opening the 3Control panel.
Great! That worked for me, too. I already feared my SpaceNavigator had turned into a lump of metal all of a sudden.
(after having installed Sketchup 2014, btw :( :?: :!:)
Post Reply