SpaceMouse Wireless and Creo 2.0

Questions and answers about 3Dconnexion devices on Windows.

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amisko
Posts: 3
Joined: Fri May 09, 2014 1:10 pm

SpaceMouse Wireless and Creo 2.0

Post by amisko »

Hi!

I have a big problem. I have Creo 2.0 student licens and working good till i install yours SpaceMouse Wireless.
When I open Creo and i have installed SpaceMouse Wireless opens a message:

Start up of application ˝3DxProENGINEER˝ failed.


How can I fix this problem.
Please help.


Anej
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Preoblem with running Creo 2.0
Preoblem with running Creo 2.0
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amisko
Posts: 3
Joined: Fri May 09, 2014 1:10 pm

Re: SpaceMouse Wireless and Creo 2.0

Post by amisko »

amisko wrote:Hi!

I have a big problem. I have Creo 2.0 student licens and working good till i install yours SpaceMouse Wireless.
When I open Creo and i have installed SpaceMouse Wireless opens a message:

Start up of application ˝3DxProENGINEER˝ failed.


How can I fix this problem.
Please help.


Anej
Barbara
Posts: 534
Joined: Fri May 14, 2010 11:11 am

Re: SpaceMouse Wireless and Creo 2.0

Post by Barbara »

Hello Anej -

I've sent you an email message to help with the error.
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Barbara
Barbara
Posts: 534
Joined: Fri May 14, 2010 11:11 am

Re: SpaceMouse Wireless and Creo 2.0

Post by Barbara »

When an add-in is not able to load :

The thing that most often causes an add-in to fail to load is permissions. Win 7 and Vista require an add-in to have the same privilege level as its application - or communication between the add-in and application is blocked.

For applications running with standard permissions [recommended], the 3Dconnexion software is also run with standard permissions. For applications using elevated permissions [Run as administrator] , the 3Dconnexion software also needs the same permission.

What is needed is for the add-in and application permissions to match. If the application uses standard permissions, changing the 3Dconnexion software to 'Run as administrator' creates a permissions mis-match. Elevating the application permissions is also not the solution.

Using 'Run as administrator' for the 3Dconnexion software should only be done when an application using a 3Dconnexion add-in is already using 'Run as administrator' permissions.

To check whether the application is using elevated permissions, right-click on the application icon , choose Properties |Compatibility tab and look at ' Privilege Level' at the bottom of the tab to see if 'Run this program as administrator ' is checked |enabled.
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Barbara
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