Pb after instal new driver

Questions and answers about 3Dconnexion devices on Windows.

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Borderline
Posts: 6
Joined: Tue Nov 18, 2014 1:37 am

Pb after instal new driver

Post by Borderline »

Hi,
MAny problems after installing new driver : 10.2.0 - 17.2.0.11011
SpaceMouse Pro - W7 Pro
Running 3dsMax : Autodesk Exange Store Error Messages :
"3ds Max failed to find any "RuntimeRequirements" nodes under "ApplicationPackage" node in "C:\ProgramData\Autodesk\ApplicationPlugins\C3DxAutoCAD.bundle\PackageContents.xml". Please check its format."

Nothing work ! Help please !
Thanks in advance
Franck
UtaSH
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Re: Pb after instal new driver

Post by UtaSH »

Hello Franck,

the error message is not really from our driver. It is from 3dsmax. Can you try a "Repair" installation of 3dsmax and after that try again an installation of the driver. Let me know if this works then.
Borderline
Posts: 6
Joined: Tue Nov 18, 2014 1:37 am

Re: Pb after instal new driver

Post by Borderline »

Hi and thanks for your reply !
I reinstall 3-18-0 and all is OK ! With no touch 3DS max !
abscissa
Posts: 7
Joined: Mon Jan 04, 2010 12:08 pm

Re: Pb after instal new driver

Post by abscissa »

I'm having issues as well ... 10.2 ... getting a Error 1001 when installing and repairing the driver. Plug-in for PDF not loading ...(error while loading the plug-in 3DxArc3d.api plug-in failed initialize .. also get "CoCreateInstance failed" Could not create 3D Mouse Device ... it was work fine until I installed the new driver
rogerchristmas
Posts: 25
Joined: Thu Oct 16, 2014 5:48 pm

Re: Pb after instal new driver

Post by rogerchristmas »

Why is it that so many users are still using old drivers like 3.17 and 3.18 - UtaSH (3dx support) if you are reading this doesn't it seem obvious by now that something is wrong with the new drivers for many users???
abscissa
Posts: 7
Joined: Mon Jan 04, 2010 12:08 pm

Re: Pb after instal new driver

Post by abscissa »

Yea ... I had to reinstall 3.15 .. all is good now ... you guys need to work on 10.2 a little harder ... it won't even install correctly
UtaSH
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Re: Pb after instal new driver

Post by UtaSH »

UtaSH wrote:Hello Franck,

the error message is not really from our driver. It is from 3dsmax. Can you try a "Repair" installation of 3dsmax and after that try again an installation of the driver. Let me know if this works then.
I saw the same error messages on my machine recently and after installing SP5 for 3dsmax 2014 they were gone. ;)
Borderline
Posts: 6
Joined: Tue Nov 18, 2014 1:37 am

Re: Pb after instal new driver

Post by Borderline »

OK ! Thanks
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