Hello all.
Here in company we upgraded our Teamcenter from 8 to 10, and VIS from 8 to 10.1.
After that, our 3Dconnexion devices stopped working inside VIS products.
Either inside or outside Teamcenter... for all users.
I already tried to reset the user environment as somebody said in other topic that could be a possible solution, but it stills not working.
Any other Ideas?
We are using some different devices and drivers, as listed below.
- 3DxWare 10.3.0, 3DxWinCore 17.3.0.12346, SpacePilot (firmware v. 3.12)
- 3DxWare 10.1.2, 3DxWinCore 17.1.2.10488, SpacePilot Pro (firmware v. 4.11)
3D mouses not working on VisView/VisMockup
Moderator: Moderators
Re: 3D mouses not working on VisView/VisMockup
Hello again guys.
Some updated information about this.
I've informed the versions switched. New TCe version is 10th and the VIS is 10.1.
The "VR Device Support" component, from VIS installation is already installed.
I noticed that with JT files (3D), the 3Dconnexion is working fine.
The problem occurs just with 2D files (pdf, tiff, cgm). The zoom is the only movement that works in 2D files, and it is very very slow. You have to make the movement in 3D mouse and lock your fingers pulling or pushing the joystick for a few seconds to screen moves just a bit, then it moves another bit, and then another one.
This screen movement are not smooth. It is very slow and frame by frame. Sometimes even zoom don't works.
Pan movement don't work at all.
Some updated information about this.
I've informed the versions switched. New TCe version is 10th and the VIS is 10.1.
The "VR Device Support" component, from VIS installation is already installed.
I noticed that with JT files (3D), the 3Dconnexion is working fine.
The problem occurs just with 2D files (pdf, tiff, cgm). The zoom is the only movement that works in 2D files, and it is very very slow. You have to make the movement in 3D mouse and lock your fingers pulling or pushing the joystick for a few seconds to screen moves just a bit, then it moves another bit, and then another one.
This screen movement are not smooth. It is very slow and frame by frame. Sometimes even zoom don't works.
Pan movement don't work at all.