Big Problems with Windows 10

Questions and answers about 3Dconnexion devices on Windows.

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Trashcanmike
Posts: 4
Joined: Wed May 07, 2014 1:33 am

Big Problems with Windows 10

Post by Trashcanmike »

Just upgraded to Windows 10 from 8.1.
Now the reverse ticks in the advance settings are not recognised, making my device next to useless. Tried it on 2 different apps and two different driver versions.
Has anyone else seen this behaviour? Does anyone have a fix?
Lodged a support ticket but it's only been a few hours and I am desperate. I really don't want to go back to W8.1 but if I don't have a solution in 24 hours I will have to. Clients waiting!

Cheers
Mike
jwick
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Re: Big Problems with Windows 10

Post by jwick »

If changing settings in the GUI have no effect, chances are the device driver (3DxHID.sys) is not installed for your device. Check the Device Manager->Human Interface Devices. Your device should be in there with the name "3Dconnexion whateveritis".
Trashcanmike
Posts: 4
Joined: Wed May 07, 2014 1:33 am

Re: Big Problems with Windows 10

Post by Trashcanmike »

Thanks for the reply.
I am using a Space Mouse Enterprise.
The only HID reference is for a "3Dconnexion Euclid"
Is this correct or is this the problem?. If so what next?

Cheers,
Mike
Trashcanmike
Posts: 4
Joined: Wed May 07, 2014 1:33 am

Re: Big Problems with Windows 10

Post by Trashcanmike »

Some more info:
I have a SMPW as well. I plugged that in and it does remember the tick boxes so it navigated OK BUT.....On both devices NONE of my macros work. Even if I delete them and reprogram them they don't work. This is in Petrel.
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