CADMouse microswitch

Questions and answers about 3Dconnexion devices on Windows.

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NatCAD
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Joined: Sun Dec 11, 2016 12:54 pm

CADMouse microswitch

Post by NatCAD »

About 6 months ago my Logitech Perfomance MX started to get the infamous double-click issue. I manage to repair it long enough to work for a couple of weeks, but it's reverted to it's old behaviour again.
The problem stems from the left Omron microswitch, which I think only is rated for 5 million clicks?
The Performance MX was quite expensive so I don't want to be through that ordeal again.
So my questions are:
How many clicks is CADmouse rated for, 5, 10, 20 million?
Also have anyone noticed if CADmouse has any double-click issues early on?
UtaSH
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Re: CADMouse microswitch

Post by UtaSH »

Hi NatCAD,

we offer a 2 year warranty and usually send replacement devices upfront.
So in the rare cases where such an issue appears we immediately replace the device and analyze the defective device in order to prevent further such failures in the future.
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