Spacemouse Stops Working Half Way Through the Day

[dlewis1000]

I have a spacmouse enterprise and sometimes the motion control decides to stop working half way through the day. All the other buttons work. Ive tried to restart the driver and unplug and plug back in but that doesnt help. I have to restart my computer every time. Anyone have any suggestionso?

[UtaSH]

Hi dlewis1000,

I recommend you contact our Technical Support Team. They will do the necessary troubleshooting with you and if the device is broken you will get a replacement.