Crashing NX5

drkieffer · Post by **drkieffer** » Wed Jul 25, 2007 4:16 am

NX 5.0.1.4 64bit
Windows Vista 64bit
3DConnexion driver ver. 3.4.2

When running multiple sessions of NX, if I exit one session, I get an "NX Component has stopped responding" error, and all other NX sessions are terminated.

This has happened every day since installing the 3.4.2 driver. I have now gone back to the old reliable 3.3.2 driver.

-Dave

agoenczi · Post by **agoenczi** » Wed Jul 25, 2007 5:17 am

Hi drkieffer

Thank you for posting this issue.

Please specify in what circumstances did you have those crashes. Could you describe a scenario with which I could reproduce this issue?

drkieffer · Post by **drkieffer** » Wed Jul 25, 2007 5:21 am

Both days I had this happen, I had 2 NX sessions open, working in both at various times during the day. I would then exit one session, and the crash would occur.

I can't really be more specific than that, the scenario was the same both days. I didn't play around with it more, to see how reproducible it was, since I have a pretty busy schedule right now.

agoenczi · Post by **agoenczi** » Wed Jul 25, 2007 8:30 am

Hi drkieffer

Just one question more: do you have a single installation? I mean you haven't on the same computer NX4 (or another NX version) installed as well, isn't it?

Every detail could be important in order to reproduce...

drkieffer · Post by **drkieffer** » Wed Jul 25, 2007 8:36 am

Only NX5 64 bit on the machine.

Also, as a test, I loaded NX 5.0.1.4 32bit, and the 3.4.2 driver on a Windows XP 32bit machine. It has a Space Explorer instead of a Space Pilot. I was not able to reproduce the crash on that machine.

agoenczi · Post by **agoenczi** » Wed Jul 25, 2007 8:52 am

Hi drkieffer

Thank you for this information. I will try to reproduce and I will let you know about.

agoenczi · Post by **agoenczi** » Wed Aug 01, 2007 6:04 am

Hi drkieffer

We reproduced this issue and recorded the bug. Please read the following post.