Spacenavigator Up/down axis is mixed with sideways movement

Questions and answers about 3Dconnexion devices on Windows.

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cassini
Posts: 4
Joined: Thu Jun 06, 2013 6:09 am

Spacenavigator Up/down axis is mixed with sideways movement

Post by cassini »

https://drive.google.com/open?id=0Bw478 ... WJaaHNhZkk
If I press/pull the knob, it also moves the model or view in other random directions. If the other axes are locked, only then does it move it up and down properly. Please see the screen capture video I made. I used the mouse on the default trainer.
cassini
Posts: 4
Joined: Thu Jun 06, 2013 6:09 am

Re: Spacenavigator Up/down axis is mixed with sideways movem

Post by cassini »

And I've been using it for 2 3 years. Worked like a charm. I suspect dust because there is a LOT of dust here.
UtaSH
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Re: Spacenavigator Up/down axis is mixed with sideways movem

Post by UtaSH »

Hello cassini,

thanks for the video. It seems the device is broken. :(
In case it is still under warranty we will replace it. Please contact our Technical Supprot Team; they will handle this.
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