Everything but the puck works for the SpacePilot controllers that we're attempting to use with Pro/E on our 64-Bit workstations.
Operating System details: Microsoft Windows XP Professional x64 (5.1.2600 SP2)
Software Details: Pro/ENGINEER Wildfire 2.0 (M250)
3DxWare details are as follows: Release Version - 3.3.6, Driver Version - 6.3.3, Firmware Version - 3.12, Device Type - SpacePilot
3Dconnexion Plug-In for Pro/ENGINEER details are as follows: Release Version - 1.2.9
What do I need to tell our IT service provider to do in order to get the puck on the device to work? I have about fifteen devices which are waiting to be deployed to 64-Bit workstations. They wouldn't be very useful without a functioning puck.
Thanks in advance.
Puck Off
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