Cannot uninstall drivers after SpaceMouse stopped working

Questions and answers about 3Dconnexion devices on Windows.

Moderator: Moderators

Locked
Rejje
Posts: 2
Joined: Sun Mar 29, 2020 3:09 pm

Cannot uninstall drivers after SpaceMouse stopped working

Post by Rejje »

Hi,

My SpaceMouse suddenly stopped working while doing a model in SolidWorks. The led is still on and the only process associatet with the 3Dconnexion drivers is 3dxsrvlauncher.exe. I have tried to uninstall the old drivers which are of version 3.17.007 (yes - very old but have allways worked until now). When I run uninstall via Add/Remove programs I get the following message (translated from Swedish):


"Run Dll
There was a problem starting C:\Program
The specified module could not be found"



So It seems I cannot get rid of the old drivers in order to install new ones, and hopefully get my SpaceMouse up and running again. Can someone please help me?
UtaSH
Moderator
Moderator
Posts: 3754
Joined: Mon Nov 27, 2006 10:34 am
Location: Munich, Germany
Contact:

Re: Cannot uninstall drivers after SpaceMouse stopped working

Post by UtaSH »

See here.
Locked