Driver download web page problem in mainland China

[luping]

Ever since the redesign of the whole 3Dconnexion website, it's not possible to start a 3DxWare driver downloading by clicking the mouse left-button on https://3dconnexion.com/cn/drivers/
As a result, some sellers are trying to charge 10 Chinese yuan(1.27 Euros) to people who're looking for 3Dconnexion 3DxWare driver(as well as legacy drivers). Can anything be done to improve the driver download button on your website?

Screenshot_20210113_201530_com.taobao.idlefish.jpg (226.01 KiB) Viewed 3881 times

Screenshot_20210113_201653_com.taobao.idlefish.jpg (224.55 KiB) Viewed 3881 times

Screenshot_20210113_201702_com.taobao.idlefish.jpg (83.95 KiB) Viewed 3881 times

[UtaSH]

Hello luping,

I am sorry that you encounter problems with our web site for China. Unfortunately we do not see the problem here. When I click the button for the driver download on the CN site I can download with no problems.

[luping]

Hello luping,

I am sorry that you encounter problems with our web site for China. Unfortunately we do not see the problem here. When I click the button for the driver download on the CN site I can download with no problems.

You can confirm the problem with your local reseller(s).

[lx558]

Hello luping,

I am sorry that you encounter problems with our web site for China. Unfortunately we do not see the problem here. When I click the button for the driver download on the CN site I can download with no problems.

You can confirm the problem with your local reseller(s).

This problem does exist and is still the case

[UtaSH]

Hi all,

which browser(s) are you using? Have you tried different browsers?

[luping]

Hi all,

which browser(s) are you using? Have you tried different browsers?

I believe it's the fault of the web page components of javascript, they're not hosted by the 3dconnexion.com domain, they're loaded from other sites that blocked by the Chinese national firewall(online censorship and filtering, nicknamed GFW, Great Firewall of China ), thus the click buttons are not available for users who want to download the drivers in mainland China. Perhaps 3dconnexion should consider hosting the web page components on its own domain.

This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. drivers
Loading failed for the <script> with source “https://consent.cookiebot.com/uc.js”. drivers:10:1
Loading failed for the <script> with source “https://code.jquery.com/jquery-3.3.1.min.js?ver=3.3.1”.
Loading failed for the <script> with source “https://17osrg460vnh32txvs1x75a9-wpengi ... s.js?ver=1”.

javascript loading errors.png (94.68 KiB) Viewed 3682 times

[luping]

Hi all,

which browser(s) are you using? Have you tried different browsers?

Check above screenshot of https://3dconnexion.com/cn/drivers/ loading error in Firefox 84.0.2 64-bit.
The same error in Microsoft Edge 88.0.705.50 64-bit, as well as in UcWeb 13.3 Internet browser on Android phone.