Windows 11 driver?
Moderator: Moderators
Windows 11 driver?
Hi,
I just got a new Microsoft Surface 8. It comes with Windows 11.
The 3Dconnexion Windows (64 bit) driver reports that it has stopped after startup.
Is this a known issue with Windows 11?
Thanks.
Jeff
I just got a new Microsoft Surface 8. It comes with Windows 11.
The 3Dconnexion Windows (64 bit) driver reports that it has stopped after startup.
Is this a known issue with Windows 11?
Thanks.
Jeff
Re: Windows 11 driver?
same here on Windows 11
3DxProfileServer stops working and restart.
The Devices works fine, after the restart.
Code: Select all
Quelle
3DxProfileServer.exe
Zusammenfassung
Nicht mehr funktionsfähig
Datum
11.10.2021 09:13
Status
Der Bericht wurde gesendet.
Beschreibung
Pfad der fehlerhaften Anwendung: C:\Program Files\3Dconnexion\3DxWare\3DxWinCore\3DxProfileServer.exe
Problemsignatur
Problemereignisame: APPCRASH
Anwendungsname: 3DxProfileServer.exe
Anwendungsversion: 1.0.21272.18845
Anwendungszeitstempel: 61541525
Fehlermodulname: 3DxProfileServer.exe
Fehlermodulversion: 1.0.21272.18845
Fehlermodulzeitstempel: 61541525
Ausnahmecode: c0000005
Ausnahmeoffset: 0000000000037b93
Betriebsystemversion: 10.0.22000.2.0.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: d7ce
Zusatzinformation 2: d7ceb65de91dee8afb360abebc753b6d
Zusatzinformation 3: c26d
Zusatzinformation 4: c26d80cd78436985fee2bfb6fb51217a
Weitere Informationen über das Problem
Bucket-ID: 723e8a968796d80ceeb3e5a564b8a142 (2212364340491231554)
The Devices works fine, after the restart.
Re: Windows 11 driver?
Hi jwvosburg,
Do you recall what the error message was more precisely? Can you give us more details like if it always happens when you follow a particular set of steps?
Nuno Gomes
Re: Windows 11 driver?
Hi,
It happened 3 times, after the driver install, so I'd say yes.. Didn't get Sketchup working with the space mouse and didn't want to go down a rabbet hole in pursuit with other things to setup. Figured the driver needed to be touched by 3DConnexion for the new Windows.
I'll be away from the new computer for a bit (it's with a friend). Will check in after return.
Thanks.
Jeff
It happened 3 times, after the driver install, so I'd say yes.. Didn't get Sketchup working with the space mouse and didn't want to go down a rabbet hole in pursuit with other things to setup. Figured the driver needed to be touched by 3DConnexion for the new Windows.
I'll be away from the new computer for a bit (it's with a friend). Will check in after return.
Thanks.
Jeff
Re: Windows 11 driver?
I, too, am seeing the same issue.
My driver crashes for any program that would call for the Spacemouse Wireless, e.g. CATIA V5, Adobe Acrobat, MS Office (?). The driver can be restarted but does not work for any program.
I submitted a support ticket for the availability of Win 11 Beta drivers. I'm unsure whether or not compatibility settings for Win 10 would work somehow.
My driver crashes for any program that would call for the Spacemouse Wireless, e.g. CATIA V5, Adobe Acrobat, MS Office (?). The driver can be restarted but does not work for any program.
I submitted a support ticket for the availability of Win 11 Beta drivers. I'm unsure whether or not compatibility settings for Win 10 would work somehow.
Re: Windows 11 driver?
I also have experienced the same issue after recently updating to Windows 11. Every program that would use the Spacemouse Wireless, e.g. CATIA, Adobe Acrobat, crashes the driver immediately.
Any Beta drivers or workarounds available?
Any Beta drivers or workarounds available?
Re: Windows 11 driver?
If you are seeing the driver of 10.8.2 crash when launching an application, please see this topic.
Re: Windows 11 driver?
it seems that the server mostly crashes, when i restart the laptop or wake up from standby.
For me it work when i restart the driver or the driver restarts by it self.
Sometimes the driver crashes in app when i use my spacemouse wireless and cad mouse pro wireless.
My Windows Build is
Eventmanager HTML view
For me it work when i restart the driver or the driver restarts by it self.
Sometimes the driver crashes in app when i use my spacemouse wireless and cad mouse pro wireless.
My Windows Build is
Code: Select all
Edition Windows 11 Pro
Version 21H2
Installiert am 25.09.2021
Betriebssystembuild 22000.258
Leistung Windows Feature Experience Pack 1000.22000.258.0
Code: Select all
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-10-13T05:24:14.5127212Z" />
<EventRecordID>4907</EventRecordID>
<Correlation />
<Execution ProcessID="11248" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Martin-Legion-7i</Computer>
<Security />
</System>
- <EventData>
<Data>3DxProfileServer.exe</Data>
<Data>1.0.21272.18845</Data>
<Data>61541525</Data>
<Data>3DxProfileServer.exe</Data>
<Data>1.0.21272.18845</Data>
<Data>61541525</Data>
<Data>c0000005</Data>
<Data>0000000000037b93</Data>
<Data>3528</Data>
<Data>01d7bff27102f5a9</Data>
<Data>C:\Program Files\3Dconnexion\3DxWare\3DxWinCore\3DxProfileServer.exe</Data>
<Data>C:\Program Files\3Dconnexion\3DxWare\3DxWinCore\3DxProfileServer.exe</Data>
<Data>4ada479c-634a-4e27-b48e-b1c063ba05f5</Data>
<Data />
<Data />
</EventData>
</Event>
Re: Windows 11 driver?
Mine seems to be working fine, but every time the computer goes to sleep or sits idle for a while, the dongle stops recognizing my space navigator until I unplug and plug it back in. The drivers seem to recognize the dongle, but they don't let me see anything connected to it. Happens several times a day.
Re: Windows 11 driver?
Ok, strangely enough, problem solved. What was the issue for me was a USB hub that for some reason WIndows 11 didn't like - I noticed i had issues with other devices, even USB devices not connected through the hub. Switched the hub out with another and voila, not had the problem in the last day, appears problem is resolved for mine. Aside from that, I can only say all my programs - Photoshop, Bluebeam, Autocad are behaving as expected.
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- Posts: 4
- Joined: Wed Dec 08, 2021 10:39 am
Re: Windows 11 driver?
you guys managed to ge tit working ?
i have a Enterprise, and the driver keeps crashing from time to time, and also not working properly in the aplications, when moving it moves at like 1FPS
i have a Enterprise, and the driver keeps crashing from time to time, and also not working properly in the aplications, when moving it moves at like 1FPS
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- Posts: 3
- Joined: Tue Jul 06, 2021 10:51 pm
Re: Windows 11 driver?
Im using the 3Dconnexion Left wireless pro and there's a serious double clicking issue. This mouse has over a dozen devices? Possible device conflict ?
Its a device manager nightmare.
Its a device manager nightmare.
Re: Windows 11 driver?
Scratch that, I'm having the problem connected directly to the computer now. I got a new PC at the same time, so that's always something that makes troubleshooting a bit harder. I'm thinking it has to do with the fact this computer goes into Standby mode, and it doesn't have S3, it's going into S0 low power. When it comes back up only universal receiver is shown until I disconnect and reconnect it.jalneal wrote: ↑Wed Dec 01, 2021 7:25 am Ok, strangely enough, problem solved. What was the issue for me was a USB hub that for some reason WIndows 11 didn't like - I noticed i had issues with other devices, even USB devices not connected through the hub. Switched the hub out with another and voila, not had the problem in the last day, appears problem is resolved for mine. Aside from that, I can only say all my programs - Photoshop, Bluebeam, Autocad are behaving as expected.
Re: Windows 11 driver?
We expect to see only the Universal Receiver on the driver user interface until a paired device is used. In other words, the driver will only recognise a paired device if it is used after rebooting the machine.