Pro/WILDFIRE and INTRALINK w/Space Explorer issue

wgaj · Post by **wgaj** » Mon Dec 10, 2007 11:41 am

When we launch Pro/E tied to an Intralink workspace and open a drawing first, the Space Explorer does not respond. If we then open a part/assembly(same session) the Space Explorer still does not respond. If we go back to the drawing and use the mouse to pan/zoom, the Space Explorer then works. It then works on all subsequent parts/assy's/drawings. If we open a part/assembly first(again, tied to Intralink) the Space Explorer works correctly. Using Pro/E as a standalone(no Intralink), drawings, parts and assy's work correctly. It seems that when using Intralink and opening a drawing first, it causes the Space Explorer to lock. Forcing a Pan/Zoom with the mouse enables the Space Explorer. Reproducible on different workstations. Easy workaround but doesn't seem that it should be required.

We are running Pro/WF2 M260, INTRALINK3.4 M030 on Dell Precision 690s, 32 bit XP. Space Explorer USB v3.5.6

Post by **rstadie** » Mon Dec 10, 2007 2:30 pm

Hi wgaj,

Do you think this issue could be connected to this?

wgaj · Post by **wgaj** » Tue Dec 11, 2007 4:09 am

No. Our installs are all local. PTC support has informed me that the Space Explorer is not supported in WF2, nor certified on WF3 or WF4. So, the 3DConnexion Supported Applications list appears to be a bit deceiving.

Post by **ngomes** » Wed Dec 12, 2007 5:08 am

Hi wgaj,

I think there is some confusion here. For navigation, you can use your SpaceExplorer in all versions of Wildfire.

The only limitation that we are aware is the x64 build of WF2 where our add-in (to extend the use of buttons in the application) cannot be installed. Please refer to this post.