spacepilot solidworks 2011 dynamic highlight

Questions and answers about 3Dconnexion devices on Windows.

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rarredondojr1
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Joined: Mon Aug 03, 2009 1:03 pm
Location: Round Rock, TX

spacepilot solidworks 2011 dynamic highlight

Post by rarredondojr1 »

When the rotate knob is engaged, by default Spacepilot turns off the DH (dynamic highlight) button, when the knob is static, spacepilot turns the DH back on. I am having problems with the latter. Sometimes DH comes back on but most of the time during use it does not. I have tried loading the latest software 3.12.3 win7 64 bit. I have tried removing the registry folder suggested by this forum. I have tried calibrating, then forcing a bad calibration then re-calibrating. I have even tried another space pilot and the problem still exists. Any help would be appreciated.

Ron A.
Fred
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Post by Fred »

Hello rarredondojr1


This is probably a bug in the add-in code.

Please send us the add-in and application version information. Also, if you can described the scenario (step-by-step procedure) with as much detail as possible, it may go a long way to get a speedy fix for this issue.

Thanks for reporting it.
Once we get this info i can escalate and have one of the programmers look into the issue.
PeterDV
Posts: 1
Joined: Wed Mar 16, 2011 6:55 am

has it escalated it yet ?

Post by PeterDV »

3dconnexion add-in : v2.18.2
Release version : 3.12.3
Driver version : 6.12.1
Firmware version : 4.04

Application it happens in : Solidworks
I had it happen in the 2010 and now in the 2011 version

Step by step procedure : see original post, there isn't more to it than that
Forin
Posts: 5
Joined: Tue Nov 15, 2011 12:24 am

Post by Forin »

Windows 7 x64 ( all windows updates)
solidworks 2011 x64 sp4

cpu: i7-920
mb: dfi x58 ut
ram: 6gb

gpu: AMD Fire Pro 3D v 4800 (driver 8.85..)

... and a space navigator with the latest nonbeta drivers

I have no dynamic highlight as soon as I install 3d connexion drivers - what a disaster - please fix this.
ngomes
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Post by ngomes »

Hi Forin,

I posted a reply here.
Nuno Gomes
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