USB problem at startup

flaviosendo · Post by **flaviosendo** » Tue Jun 14, 2011 2:13 am

Hello ,

found problem at startup
It seems all ok but when start pc Pilot pro is not seen.
I have to remove usb plug and insert again.
I got a MACPRO MAC 0S 10.6.7 , but use on
WINDOWS 7 64 BIT (via PARALLEL)

there's something i can do?

Thank You
Regards

Barbara · Post by **Barbara** » Tue Jun 14, 2011 9:34 am

Hello Flaviosendo -

The SpacePilotPRO does not have Mac software so the OS would not be able to recognize it at startup. Parallels is not a supported environment but customers report using it successfully.

The following forum thread suggests configuring as a new USB device in Parallels.
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Barbara

Post by **ngomes** » Tue Jun 14, 2011 12:43 pm

As Barbara stated, we do not yet have officially supported SpacePilot PRO software on the Mac but we now have a beta version of 3DxWare 10 for Mac which will support your device.

More information on 3DxWare 10 if available on the 3D Mouse Anywhere web page)