BS Contact

Questions and answers about 3Dconnexion devices on Windows.

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DianePiper
Posts: 4
Joined: Wed Nov 30, 2011 10:39 am
Location: Spring Lake Michigan

BS Contact

Post by DianePiper »

I downloaded the new 3d Connexion Software for the SpaceNavigator. Release 3.15.2, Driver 6.15.2, Firmware 4.06. Unfortunately, the 3D Mouse will no longer work with BS Contact. Even though it states that it is compatible to this version.

Is there a plugin I need to install to get the 3D Mouse to work in BS Contact? It will work in AutoCad 2011 just fine, but we do our 3D work in the BS Contact.

Thank you for any advice.

Diane
Fred
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Post by Fred »

BS Contact supports are devices natively. There is no add-in provided by 3DConnexion.
Make sure you have the 3D driver running before the application launches.
Contact BS Contact to see what may need to be enabled in the application to recognize the 3Dconnexion devices.
DianePiper
Posts: 4
Joined: Wed Nov 30, 2011 10:39 am
Location: Spring Lake Michigan

Answer

Post by DianePiper »

Trust me, I've done the reboot :)
And the Driver is running.

I have contacted Customer Support. They seem to believe it has to do with Windows 7, and an update that went on last night.

I am waiting for an email from Tech Support with some suggestions. If they do not help, I will call BS Contact. I'll let you know!
DianePiper
Posts: 4
Joined: Wed Nov 30, 2011 10:39 am
Location: Spring Lake Michigan

Post by DianePiper »

Unfortunately, I heard from our BS Contact Representative. He said in 64 bit version of BS Contact the 3D Connexion support is deactivated as the respective mouse drivers have not been available, and it wasn’t in their initial plan to make them available. However, they offered to do an earlier update of BS Contact with 64 bit drivers for the 3D connextion device on a project base. He would send us a "test" driver, but we would have to pay 640 Euro per day, for 3 Developer Days....
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