Newest firmware for SpaceMouse W, SpaceMouse Pro and Universal Receiver

[MartinMajewski]

Hi there,

I am wondering where to get the newest firmware for my SpaceMouse Wireless, SpaceMouse Pro, and the universal receiver from?
I had some issues with my SpaceMouse Wireless connecting to the Universal Receiver on my Macbook Pro M1Max and found tdxflash_v1-1-2_r19139 online via uncle Google. After the update, it worked, so maybe in all those years, something was fixed.

Now I am wondering what the most current firmware version is for the hardware mentioned above and if there is any web portal to obtain those tools?


Best wishes,
Martin

[luping]

You have to start a support ticket to obtain the firmware, if possible:
www.3dconnexion.com/support

[BlondieSL]

I have this same situation where even a new, charged battery has the Space Mouse Wireless app saying that the battery is critical and 1%.

This is obviously not true. In fact, when I got the new battery, I took the old battery and put it into another device I have and it works just fine.
It charges fine and shows full.

This is a firmware issue and it's too bad that 3Dconnextion doesn't just put it on the website like other compaies do all the time with their products.

I have opened a ticket, so we'll see how good support is.

[yessums]

Did you find out that the current version of firmware for the space mouse pro is?

[deverejh]

I have this same situation where even a new, charged battery has the Space Mouse Wireless app saying that the battery is critical and 1%.

This is obviously not true. In fact, when I got the new battery, I took the old battery and put it into another device I have and it works just fine.
It charges fine and shows full.

This is a firmware issue and it's too bad that 3Dconnextion doesn't just put it on the website like other compaies do all the time with their products.

I have opened a ticket, so we'll see how good support is.

It's really strange that they don't post firmware for self updating. This is almost standard for most manufacturers today.