Cad Mouse Pro Wireless not working

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Solvera
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Joined: Sat Aug 17, 2024 6:20 pm

Cad Mouse Pro Wireless not working

Post by Solvera »

Hi, I have a Cad Mouse Pro Wireless that stop working, just one day I was changing between Bluetooth mode and USB mode because I used it in two different computers and it suddenly stop working, I noticed that the led of the selector mode for blutetooth and usb are blinking at the same time like every 1 second, and now the mouse is not longer working, I try it using cable and not response at all, the leds for the selector modes are continue flashing, aslo it already run out of battery and nothing happens, is like on a blocked mode or something like this, do you know if I there's something I can do? Thanks
AmroSalih
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Re: Cad Mouse Pro Wireless not working

Post by AmroSalih »

You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/
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