Hello,
Today the side buttons completely stopped working.
This happened after updating the BIOS and drivers (video and others).
The settings were reset to factory defaults, but even the default ones don’t work in any apps.
Does anyone know how to fix this?
Side buttons don't work
Moderator: Moderators
Re: Side buttons don't work
You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/
Re: Side buttons don't work
Indeed, my bad!AmroSalih wrote: ↑Thu Sep 11, 2025 4:18 am You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/
Re: Side buttons don't work
The problem was in driver.AmroSalih wrote: ↑Thu Sep 11, 2025 4:18 am You may want to get in touch with our Technical Support Team. Please visit https://3dconnexion.com/support/
After re-installation, buttons work
Re: Side buttons don't work
A repair or like on your example, a reinstallation helps. I asked in a pm if you can stop the 3DxWare driver software once and if the side buttons execute last/next page in Explorer or a web browser app.