SpaceMouse Enterprise LCD no longer shows macros

Questions and answers about 3Dconnexion devices on Windows.

Moderator: Moderators

Post Reply
jtengland
Posts: 2
Joined: Mon May 08, 2023 11:31 am

SpaceMouse Enterprise LCD no longer shows macros

Post by jtengland »

For the last 10 days or so, the LCD on my SpaceMouse Enterprise has stopped displaying application-specific text or icons and just shows the logo. This behavior appears identical to what was reported here 5 years ago, apart from the fact that I'm using the Windows driver on a W11 PC and not Mac:
https://forum.3dconnexion.com/viewtopic.php?p=76434

Also, just prior to this, I was starting to see LCD glitching, sometimes across almost the entire screen as shown below, and sometimes a smaller bar of glitch biased to the bottom half of the LCD.

Image

I have just upgraded the driver to 10.9.8 from 10.9.7 with no change. The glitching has not returned recently, so I'm not sure if that particular issue is resolved or not after this driver update, but the lack of text and icons certainly persists.

Different USB ports offer no change, no does stopping and starting 3DXWare. I have not tried rolling back to an archived driver version yet.
jtengland
Posts: 2
Joined: Mon May 08, 2023 11:31 am

Re: SpaceMouse Enterprise LCD no longer shows macros

Post by jtengland »

Welp, restarting 3DXWare for the umpteenth time finally brought the macro icons and text back. I'll keep an eye out for any changes or glitches and report back if necessary.
Post Reply