Cant unistall !!

Questions and answers about 3Dconnexion devices on Windows.

Moderator: Moderators

Post Reply
OldMzee
Posts: 4
Joined: Thu Jan 16, 2014 5:57 am

Cant unistall !!

Post by OldMzee »

Windows 8, SpaceNavigator ...

When was going to uninstall the latest driver in preparation for install the previous driver I gt this error:
----------------------------

Error Code: -5004 : 0x80070005
Error Information:
>SetupDLL\SetupDLL.cpp (1968)
PAPP:3Dconnexion 3DxSoftware
PVENDOR:3Dconnexion (http://www.3Dconnexion.com/)
PGUID:BAFCA6AC-8B37-405B-B57E-C1D45DE70ACC
$9.1.0.429
@Windows (9200) BT_OTHER 7166.30

------------------------------

How to remedy :oops:

/Bertil
UtaSH
Moderator
Moderator
Posts: 3754
Joined: Mon Nov 27, 2006 10:34 am
Location: Munich, Germany
Contact:

Re: Cant unistall !!

Post by UtaSH »

Hello OldMzee,

try the following: install again the driver you already have (or had before you started to uninstall) so that you again have a complete installation. If the installation says you already have this version do a "Repair" installation. The try again to uninstall. Does this work?
OldMzee
Posts: 4
Joined: Thu Jan 16, 2014 5:57 am

Re: Cant unistall !!

Post by OldMzee »

UtaSH wrote:Hello OldMzee,

try the following: install again the driver you already have (or had before you started to uninstall) so that you again have a complete installation. If the installation says you already have this version do a "Repair" installation. The try again to uninstall. Does this work?
The PC is busy with an looong 3D print, I test that later!

/Bertil
OldMzee
Posts: 4
Joined: Thu Jan 16, 2014 5:57 am

Re: Cant unistall !!

Post by OldMzee »

OldMzee wrote:
UtaSH wrote:Hello OldMzee,

try the following: install again the driver you already have (or had before you started to uninstall) so that you again have a complete installation. If the installation says you already have this version do a "Repair" installation. The try again to uninstall. Does this work?
The PC is busy with an looong 3D print, I test that later!

/Bertil
It went ok!

Thank you :D

/Bertil
Post Reply