Search found 1821 matches

by ngomes
Fri Jan 15, 2021 1:03 am
Forum: MacOS Discussion Forum
Topic: SpaceMouse Pro Wireless Not Connecting
Replies: 6
Views: 94

Re: SpaceMouse Pro Wireless Not Connecting

jesse.art wrote:
Thu Jan 14, 2021 9:21 pm
Unfortunately I do not have access to a PC
Have a word with our technical support team (contacts here). They will assist you in sorting this out.
by ngomes
Thu Jan 14, 2021 11:27 am
Forum: Windows Discussion Forum
Topic: Rhino.Inside Revit
Replies: 2
Views: 2652

Re: Rhino.Inside Revit

Issue internally tracked at 3Dconnexion with reference WIN-779 (also logged by McNeel as RH-62038).
by ngomes
Thu Jan 14, 2021 4:29 am
Forum: Windows Discussion Forum
Topic: 10.7.1 Unreal Editor 4.26 Plugin Error
Replies: 11
Views: 765

Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Thanks for the answer, I did everything according to the instructions, my 3D mouse works as it should. Yes. Thank you. Working now. Excellent. Thank you for the confirmation. For your information, we're tracking this bug with reference WIN-782. We expect to include the fix in v. 10.7.2 of 3DxWare 1...
by ngomes
Wed Jan 13, 2021 12:21 pm
Forum: MacOS Discussion Forum
Topic: iMac (Retina 5K, 27-inch, Late 2014)
Replies: 3
Views: 47

Re: iMac (Retina 5K, 27-inch, Late 2014)

When you say "remove the pairing" whats that mean exactly. If you open the "3Dconnexion" pane in "Preferences", you will be able to manage the "pairings" assigned to the Universal Receiver. Just delete the existing pairing and re-create it. You can also try connecting the SpaceMouse with a cable an...
by ngomes
Mon Jan 11, 2021 12:32 pm
Forum: MacOS Discussion Forum
Topic: macOS Big Sur - Beta Driver Available
Replies: 213
Views: 10949

Re: macOS Big Sur - Beta Driver Available

I also have a Mac OS Catalina 10.15.7 installation on my external SSD, so I did a test with Keyshot 10 demo on this installation and after installing 3DxWare 10.6.6, the Spacemouse works in Keyshot 10. We believe to have found the issue with KeyShot and it has been reported to Luxion (our reference...
by ngomes
Mon Jan 11, 2021 10:20 am
Forum: Windows Discussion Forum
Topic: 10.7.1 Unreal Editor 4.26 Plugin Error
Replies: 11
Views: 765

Re: 10.7.1 Unreal Editor 4.26 Plugin Error

Hi, Firstly, our apologies for not getting back to you on this issue any sooner. When we shipped the plugin for Unreal Editor, version 4.26 was still in pre-release. This means the "BuildId" number of the plugin module does not match the application, triggering the "failed to load" error. Since 4.26...
by ngomes
Mon Jan 11, 2021 6:13 am
Forum: Windows Discussion Forum
Topic: can't select pairing-mode on new CAD-Mouse
Replies: 2
Views: 93

Re: can't select pairing-mode on new CAD-Mouse

Hi Weylyn, - CAD-Mouse is not recognized , doesn't work ( not even "on cable" ) and yes, it was charged for more than 48 hours... The green LED on top lights up. Well, if your CadMouse does not even work when connected by a cable, then it is likely to be a hardware problem. Have a word with the tech...
by ngomes
Mon Jan 11, 2021 5:43 am
Forum: Developer's Forum for Windows
Topic: Read raw hid data natively on windows.
Replies: 1
Views: 85

Re: Read raw hid data natively on windows.

Hi federico.massimi,
federico.massimi wrote:
Mon Jan 11, 2021 2:56 am
I wanted to ask if anyone had any simple example code to read HID raw data from the device.
Have a word with the API Support team (contacts in the "software developer programme" web page here). They should be able to find something for you.
by ngomes
Mon Jan 11, 2021 1:08 am
Forum: MacOS Discussion Forum
Topic: iMac (Retina 5K, 27-inch, Late 2014)
Replies: 3
Views: 47

Re: iMac (Retina 5K, 27-inch, Late 2014)

Hi dcpanzone, Updated to OS 11.1 and the newest beta driver from you guys, Spacemouse Wireless isn't working, skips to edges of screen and won't function correctly in any app even the puzzle or demo stuff. Appears to be connected however, after the beta driver update but still not usable. We're trac...
by ngomes
Mon Jan 11, 2021 1:03 am
Forum: MacOS Discussion Forum
Topic: 3DxWare installation issue Big Sur 11.1
Replies: 1
Views: 40

Re: 3DxWare installation issue Big Sur 11.1

Hi Jcercone63,
Jcercone63 wrote:
Fri Jan 08, 2021 3:18 pm
I am having issues installing 3DxWare 10.6.7 on Big Sur 11.1.
Please refer to this post.
by ngomes
Mon Jan 11, 2021 1:01 am
Forum: MacOS Discussion Forum
Topic: Big Sur Driver seems not loading
Replies: 1
Views: 31

Re: Big Sur Driver seems not loading

Hi hoeni, When I do a kextstat | grep -v com.apple it only shows up two extensions unrelated with 3Dmouse. Should this show an 3D-Mouse driver? MacOS 11 does not support kernel extensions (deprecated in macOS 11.15). As such, our beta driver for the new OS version does not include kernel code and ke...
by ngomes
Mon Jan 11, 2021 12:55 am
Forum: MacOS Discussion Forum
Topic: macOS Big Sur - Beta Driver Available
Replies: 213
Views: 10949

Re: macOS Big Sur - Beta Driver Available

Firmware backwards but your tool does not seem to offer that as an option. SpaceMouse devices types do not require a firmware update to be used on macOS 11. The firmware update is only strictly necessary for the CadMouse (wired) and the CadMouse Wireless. The issue with the "buttons" not working is...
by ngomes
Fri Jan 08, 2021 10:51 am
Forum: MacOS Discussion Forum
Topic: macOS Big Sur - Beta Driver Available
Replies: 213
Views: 10949

Re: macOS Big Sur - Beta Driver Available

ChargedNeuron wrote:
Fri Jan 08, 2021 10:39 am
Do you have any other Suggestions? Is there any Info I can offer from here?
No suggestion. We will need to check what is going on with Blender on the Mac.

Do you recall if all buttons were working in macOS 10.15 or older?
by ngomes
Fri Jan 08, 2021 12:51 am
Forum: MacOS Discussion Forum
Topic: macOS Big Sur - Beta Driver Available
Replies: 213
Views: 10949

Re: macOS Big Sur - Beta Driver Available

Hi ChargedNeuron, I'm a bit late to the party, but do I understand correctly that at this time it is expected that the SpaceMouse Pro Wireless buttons do not work? (Referring to; Shift, Ctrl, Esc, Alt, Top, Front, Right, Menu, Fit, etc)? Apparently Buttons 1, 2, 3, 4 do work but its really the other...
by ngomes
Thu Jan 07, 2021 11:27 am
Forum: Developer's Forum for Windows
Topic: Compiling SDK with MSVS 2013
Replies: 1
Views: 82

Re: Compiling SDK with MSVS 2013

Hi Zig4,
Zig4 wrote:
Thu Jan 07, 2021 8:31 am
I had to make some simple changes to the Current SDK (v4-0-2_r17624) to get it to compile with MSVS 2013.
Thank you for sharing this information. Can you recall why you had to make the change? Perhaps you can share the error message.