Search found 3623 matches

by UtaSH
Mon Jul 19, 2021 6:56 am
Forum: Windows Discussion Forum
Topic: SpaceMouse Wireless and CADMouse Wireless Erratic AutoCAD LT
Replies: 1
Views: 253

Re: SpaceMouse Wireless and CADMouse Wireless Erratic AutoCAD LT

Hi grievousangel,

this is a quite strange situation. Would you please contact our Technical Support Team. They can do the necessary troubleshooting and collect log files.
by UtaSH
Mon Jul 19, 2021 6:39 am
Forum: Windows Discussion Forum
Topic: 3D Space Mouse Pro does not work with a remote connection
Replies: 1
Views: 393

Re: 3D Space Mouse Pro does not work with a remote connection

Hello Billy,

have you checked this FAQ?

You can find another discussion here.
by UtaSH
Mon Jul 19, 2021 6:37 am
Forum: MacOS Discussion Forum
Topic: Battery life not displaying on Mac - CADMouse Compact Wireless
Replies: 3
Views: 93

Re: Battery life not displaying on Mac - CADMouse Compact Wireless

jshbrwn wrote:
Wed Jul 07, 2021 10:41 am
I am unable to see the battery life of my new CADmouse compact wireless on my Mac, see attached images. It doesn't matter if the mouse is plugged in via USB or connected via bluetooth the battery life will not show. Any advice?
Hi jshbrwn,

thanks for reporting it. We will look into this.
by UtaSH
Mon Jul 19, 2021 6:19 am
Forum: Feedback
Topic: Pivot display
Replies: 1
Views: 49

Re: Pivot display

Duplicate post. See here.
by UtaSH
Mon Jul 19, 2021 6:12 am
Forum: Windows Discussion Forum
Topic: CadMouse Scrolling
Replies: 10
Views: 12478

Re: CadMouse Scrolling

It is not a smart scrolling problem or "learning about cadmouse habits" , when smart scrolling is not activated, the problem is still the same. In every software, 2D, 3D or web browsing, the problem is the same, scrolling is missing many wheel movements or accelerate / return the direction alone. W...
by UtaSH
Mon Jul 19, 2021 6:10 am
Forum: MacOS Discussion Forum
Topic: Doppelklick
Replies: 3
Views: 1091

Re: Doppelklick

Hallo, heute ist eine neue Version unseres Beta-Treibers für Big Sur veröffentlicht worden. Siehe hier . Welches Modell der CadMouse verwendest Du denn? Schau doch bitte mal die FAQs an, die in der o.g. verlinkt sind. Evtl musst Du die Firmware updaten. Die linke Taste (Primary Button) ist eine Syst...
by UtaSH
Mon Jul 19, 2021 6:05 am
Forum: Windows Discussion Forum
Topic: CadMouse Scrolling Issues 2018
Replies: 9
Views: 8968

Re: CadMouse Scrolling Issues 2018

Hi all,

I am sorry that you encounter problems with the scrolling of your CadMouse. Please contact our Technical Support Team. They can do the necessary troubleshooting and and start the replacement process if applicable.
by UtaSH
Mon Jul 19, 2021 6:03 am
Forum: UNIX and Linux Discussion Forum
Topic: Does 3DxWare 10 for Linux support spaceMouse Compact and ubuntu 1604
Replies: 1
Views: 116

Re: Does 3DxWare 10 for Linux support spaceMouse Compact and ubuntu 1604

Hi eousi,

you can find information about the supported operating systems here.

The supported Linux distributions are so far only RHEL WS 4+5 and SUSE 9.3, 10, and 11. The SpaceMouse Compact is not supported on Linux at all. :(
by UtaSH
Wed Jul 07, 2021 9:34 am
Forum: Windows Discussion Forum
Topic: Where is my post?
Replies: 1
Views: 426

Re: Where is my post?

Posts from new users have to be approved. Once approved by a moderator you (and others) will see it. :wink:
by UtaSH
Wed Jul 07, 2021 9:32 am
Forum: Windows Discussion Forum
Topic: Can Not Install SpaceMouse Wireless!
Replies: 1
Views: 444

Re: Can Not Install SpaceMouse Wireless!

Hello aboammar,

I saw that you have contacted our Technical Support Team. They will reply soon to you by email and then you can send them the screenshots and log files.
by UtaSH
Wed Jul 07, 2021 8:45 am
Forum: Feedback
Topic: Company data
Replies: 1
Views: 92

Re: Company data

Hello István,

please use this form for your questions.
by UtaSH
Wed Jul 07, 2021 8:17 am
Forum: Feedback
Topic: Compatibilité Space Explorer et Sketchup 2021
Replies: 1
Views: 45

Re: Compatibilité Space Explorer et Sketchup 2021

Hello bramavalos,

for SketchUp 2021 you need at least driver version 10.7.1. But the SpaceExplorer isn't supported since 1,5 years. So unfortunately the SpaceExplorer is not compatible with SketchUp 2021.
by UtaSH
Thu Jul 01, 2021 8:58 am
Forum: Windows Discussion Forum
Topic: can't install 3DxWare64_v10-7-2_r3314
Replies: 7
Views: 2257

Re: can't install 3DxWare64_v10-7-2_r3314

Hi mr_cnc,

I recommend that you contact our Technical Support Team. They can assist with your problem. Usually there is no need to reinstall Windows. ;)
by UtaSH
Thu Jul 01, 2021 8:22 am
Forum: Windows Discussion Forum
Topic: Sticky 3DSMAX settings
Replies: 3
Views: 1280

Re: Sticky 3DSMAX settings

Hi, I thought it was time to put this in writing as I am seeing no change, maybe it's me doing something wrong: 3dsmax 3dconnexion settings are impossible to change from the default value in 3dsmax 2019 to 3dsmax 2022. I've done a clean install of a new machine, installed 3dsmax, installed the defa...
by UtaSH
Thu Jul 01, 2021 8:21 am
Forum: Windows Discussion Forum
Topic: Sticky 3DSMAX settings
Replies: 3
Views: 1280

Re: Sticky 3DSMAX settings

Perhaps the solution should come from Autodesk? At least it is Autodesk that integrated 3Dconnexion 3DxWare SDK api into the 3ds Max software codebase. This is actually not true. The addin for 3dsmax (3DxStudio) does the navigation and the button mapping and was created and is maintained by 3Dconne...