3Dconnexion Forum

Unfortunately the SpaceMouse Wireless with the Universal Receiver and the SpaceMouse Compact are not supported by our Linux driver (which is from 2014 ). See here.

Hi all, I am sorry that you miss the calibrate functions. Since quite some years all of our products have an autocalibrate function. This means that if the device is sending the same (not too high) values the device is calibrated automatically. This should be as well the case with your devices. If i...

Hello falkman,

please contact our Technical Support Team. They can get you a pre-release of the next driver version that should fix that problem.

Hi flx,

I am sorry that you encounter problems with your SpaceMouse Enterprise. We are aware about this problem. We are tracking this with our internal bug number MAC-325. In case we have news for this problems we will post here.

Hello a., I am sorry that you had a negative experience with our support team. This must have been a misunderstanding. Of course we want to help you! Have you tried to remove and re-pair the Bluetooth connection with your CadMouse Pro Wireless? We have had cases where this had to be done several tim...

Hi Jannis,

the CadMouse Pro Wireless is not supported on Linux by our driver.

But it can be used as a standard mouse.

Hello Trooper,

please contact our Technical Support Team. They can assist you.

Hallo Achim,

bitte wende Dich an unser Team vom Technischen Support. Sie werden den RMA Prozess für Dich in die Wege leiten.

using a wired 3Dconenction Space Mouse in Fusion 360, but recently ive noticed that when rotating or moving around in F360 things just disappear randomly and I need to rehome my view to find it again. using latest 3d connection software, latest geforce drivers, latest Fusion 360 updates I took a vi...

Hi all, for the mapping in Chrome you might have to enable our extension. In Chrome open the extensions (chrome://extensions) and verify that you have the "3Dconnexion extension for Google Chrome". Make sure it is enabled. Once this is done you should see in the button mapping window in th...

Hi vanhasen,

please contact our Technical Support Team. The colleagues can start the replacement process if applicable.

Hi Gareth,

I recommend that you contact our Technical Support Team.

Hello Homercidal,

is the driver running when the user is logged in? No one else should be logged in the machine then. The task manager should show some processes that start with 3Dx ...

Hi all,

yes, we had the SpaceExplorer with a serial connector. But they were for Unix / Linux machines only. They were never supported on Windows.

Any other 3Dconnexion devices with a serial connector need 3DxSoftware 2.8.2. But this driver is supported on Windows XP only.

Hi elijah_lee,

have you tried to completely uninstall the driver, reboot and then reinstall? I recommend doing this without the 3Dconnexion device connected. After the installation reboot again and then connect your SpaceMouse Wireless.

Let us know if this fixes the issue.