Getting into Bios

[dbvanhorn]

With my 3DConnexion keyboard, I am unable to get into the PC bios by pressing DEL while the machine boots.
This works fine with every other keyboard I've tried.

Is there a fix for this? I really don't want to keep a second keyboard around to plug in just for this.

[luping]

Do you do motherboard BIOS configuration based on a regular/daily basis? That's crazy.

[ngomes]

With my 3DConnexion keyboard, I am unable to get into the PC bios by pressing DEL while the machine boots.

That's unexpected.

What is the firmware version of your keyboard device? You will find this information in the "About" panel in the "3Dconnexion Settings" tool.

[dbvanhorn]

"Do you do motherboard BIOS configuration based on a regular/daily basis? That's crazy."

Well, right now I am dialing in a new system, so yes I'm going to be in the bios a fair bit for the near future.
Also, if I need to get to the BIOS, I need it fast, this is my main workstation.

[dbvanhorn]

3DxWare 10.8.10.3503
3DxWinCore 17.8.10.19684
Spacenav for notebooks 4.35
Keyboard pro 2.01

[ngomes]

Keyboard pro 2.01

This is the latest firmware used in production. I'm told the "Del" key should work to enter the BIOS but it clearly does not in your case. We'd like to see if we can reproduce this.

Could you please share your system details, including the BIOS version and vendor (manufacturer)?

[dbvanhorn]

It's not quite solved yet, but I found that some USB ports weren't getting power during the boot time.

MB is Asus ROG Strix Z790-E gaming Wifi.

[ngomes]

It's not quite solved yet, but I found that some USB ports weren't getting power during the boot time.

That could very well be it, then. If the USB port isn't powered, the keyboard is effectively disabled.

We have seen this happening with external USB hubs. Our recommendation is to connect the main keyboard directly to a USB port on the computer.