The 3d device in solidworks2021 is not responding

Questions and answers about 3Dconnexion devices on Windows.

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bbblll
Posts: 6
Joined: Sun Jun 26, 2022 7:53 pm

The 3d device in solidworks2021 is not responding

Post by bbblll »

Hello,The 3d device in solidworks2021 is not responding,驱动版本10.8.7
luping
Posts: 1059
Joined: Wed Mar 20, 2019 5:54 pm

Re: The 3d device in solidworks2021 is not responding

Post by luping »

Which device model?
Make sure you have activated the 3Dconnexion plug-in in the SOLIDWORKS plug-in manager.
bbblll
Posts: 6
Joined: Sun Jun 26, 2022 7:53 pm

Re: The 3d device in solidworks2021 is not responding

Post by bbblll »

Hello, the device model is SpaceMouse Wireless. When installing the driver, I checked the SOLIDWORKS plug-in. The 3D plug-in in SOLIDWORKS was also started, but it did not respond and could not be used. It works in 3Dconnexion Viewer, but does not work in Solidworks2021 .
luping
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Joined: Wed Mar 20, 2019 5:54 pm

Re: The 3d device in solidworks2021 is not responding

Post by luping »

Request 3Dconnexion official support from here:
https://3dconnexion.com/cn/support/
bbblll
Posts: 6
Joined: Sun Jun 26, 2022 7:53 pm

Re: The 3d device in solidworks2021 is not responding

Post by bbblll »

Hello, I now have a new question. The driver conflicts with the software I use Autodesk AutoCAD. As long as the driver is on, Autodesk AutoCAD will not load out, opening is very slow.
Driver version 10.8.3; Autodesk AutoCAD 2014
skmiec
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Re: The 3d device in solidworks2021 is not responding

Post by skmiec »

Hi bbblll

Firstly I would recommend switching to our newest driver which is available to download on our website.
bbblll
Posts: 6
Joined: Sun Jun 26, 2022 7:53 pm

Re: The 3d device in solidworks2021 is not responding

Post by bbblll »

Does the latest driver 10.9.1 support Autodesk AutoCAD 2014? My software version is 2014.
bbblll
Posts: 6
Joined: Sun Jun 26, 2022 7:53 pm

Re: The 3d device in solidworks2021 is not responding

Post by bbblll »

I was unable to install the 10.9.1 driver because the latest driver requires Windows 10 2004(20H1) and later.
My computer system does not support it!

10.8.14的驱动程序支持Autodesk AutoCAD 2014吗?我的软件版本是2014。
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luping
Posts: 1059
Joined: Wed Mar 20, 2019 5:54 pm

Re: The 3d device in solidworks2021 is not responding

Post by luping »

bbblll wrote: Thu Oct 10, 2024 7:13 pm I was unable to install the 10.9.1 driver because the latest driver requires Windows 10 2004(20H1) and later.
My computer system does not support it!

10.8.14的驱动程序支持Autodesk AutoCAD 2014吗?我的软件版本是2014。
Try 3DxWare v10.6.9, it is digitally signed on July 24, 2020.
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